Assistant Thrift Store Manager
About The Position
The Assistant Thrift Store Manager helps oversee the thrift store’s retail environment, including staff, merchandise, donations, and store operations. The role assists the Thrift Store Manager with scheduling, training, and supervising store clerks, and supervises thrift store staff and volunteers. It also supports compliance with applicable laws and Salvation Army policies, maintains a clean and safe facility, and helps ensure sales and budget goals are achieved. The position handles cash-register procedures, sales reports, accounting and banking documents, and bank night deposits when required. It ensures donations are processed according to established procedures and resolves customer issues promptly and courteously. Driving is an essential function. The role requires a high school diploma or GED, at least one year of related experience, a valid state driver's license, and approval to drive under The Salvation Army Fleet Safety Program. The work takes place in a retail environment with moderate to loud noise and varying temperatures.
Requirements
- High school diploma or General Education Degree (GED).
- At least one year of related experience in retail sales, management, or customer service.
- Ability to be flexible and work on multiple projects or tasks simultaneously.
- Basic knowledge of Microsoft Word and Excel, and ability to access payroll, timekeeping, and personal data through a web-based system.
- Attention to detail and creative problem-solving skills.
- Mathematical ability, including addition, subtraction, multiplication, division, and use of common fractions and decimals.
- Excellent verbal and written communication skills.
- Strong independent judgment.
- Must pass all applicable background checks.
- Must possess a valid driver's license from the state of residence.
- Must be approved through The Salvation Army Fleet Safety Program to drive a Salvation Army or personal vehicle on Salvation Army business.
- Must be able to stand, bend, and reach for extended periods; use hands and fingers with dexterity to operate retail and office equipment; and occasionally lift and/or move more than 50 pounds.
- Must have adequate speaking, hearing, and vision ability and excellent manual dexterity.
Responsibilities
- Assist the Thrift Store Manager with managing store clerks, including work schedules, training, and supervision.
- Ensure compliance with federal and state requirements and The Salvation Army policies and rules.
- Maintain a clean and safe environment for customers and employees throughout the facility.
- Ensure proper handling of the cash register and sales reports, and process accounting and banking documents at the end of each business day, including bank night deposits as required.
- Help ensure sales and budget goals are met and the retail operation is profitable.
- Ensure donations are processed properly according to established procedures.
- Resolve customer-related issues promptly and courteously.
- Drive as required; driving is an essential function of the position.
- Supervise thrift store staff and volunteers.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
