Assistant Thrift Store Manager

The Salvation Army Central Territory•Marshalltown, IA

About The Position

The Assistant Thrift Store Manager assists in overseeing the thrift store’s retail environment, including staff, merchandise, donations, and store operations. The position supports the Thrift Store Manager and helps ensure the store operates safely, follows applicable policies, meets sales and budget goals, and remains profitable. Driving is an essential function of the position. The role supervises thrift store staff and volunteers. The Salvation Army is a church, and employees agree not to undermine its religious mission. The Salvation Army is an equal opportunity employer and encourages applications from back-to-work candidates, U.S. veterans, people with disabilities, people impacted by the justice system, and people without a college degree.

Requirements

High school diploma or GED.
At least one year of related experience in retail sales, management, or customer service.
Ability to be flexible and manage multiple projects or tasks simultaneously.
Basic knowledge of Microsoft Word and Excel, and ability to access payroll, timekeeping, and personal data through a web-based system.
Attention to detail and creative problem-solving skills.
Mathematical ability, including addition, subtraction, multiplication, division, and use of common fractions and decimals.
Excellent verbal and written communication skills.
Strong independent judgment.
Must pass all applicable background checks.
Must have a valid driver’s license from the state of residence.
Must be approved through The Salvation Army Fleet Safety Program to drive a Salvation Army or personal vehicle on Salvation Army business.
Ability to meet the physical requirements of the position, including speaking, hearing, and vision ability; manual dexterity; standing, bending, and reaching for extended periods; operating retail and office equipment; and occasionally lifting or moving more than 50 pounds.

Responsibilities

Assist the Thrift Store Manager with managing store clerks, including work schedules, training, and supervision.
Ensure compliance with federal and state requirements and The Salvation Army’s policies and rules.
Maintain a clean and safe environment for customers and employees throughout the facility.
Ensure proper cash-register handling, sales reporting, and processing of accounting and banking documents at the end of each business day, including bank night deposits as required.
Help ensure sales and budget goals are met and the retail operation is profitable.
Ensure donations are processed properly according to established procedures.
Resolve customer-related issues promptly and courteously.
Drive as an essential function of the position.
Supervise thrift store staff and volunteers.
Perform other duties as assigned.