Assistant Terminal Manager

STA Family of Companies•Barker, NY

1d•Onsite

About The Position

The Assistant Terminal Manager (ATM) is responsible for daily operations at a terminal and reports directly to the Terminal Manager. The role also has a line to corporate contacts, including the General Manager, Vice President, ROAM, Finance Director, and Human Resources. The ATM delegates work to dispatchers, clerical staff, mechanics, and others, and is an important member of the management staff with direct interaction with employees. The position calls for strong communication and delegation skills. The ATM helps ensure safe, fully staffed, on-time daily runs; supports and develops employees; coordinates training and driver communications; monitors staffing, overtime, terminal performance, and monthly profit and loss; and works toward a goal of zero accidents. Other duties may be assigned by the Terminal Manager, General Manager, or their designee. The position is full-time and located at 1692 Quaker Road, Barker, NY 14012. Pay is $24–$28, depending on experience.

Requirements

High school diploma, equivalent certification, or an associate degree; a business associate degree is preferred.
At least 3 years of experience in school bus or transportation-related operations.
At least 1 year of experience in a leadership role.
Valid CDL with passenger and school bus endorsements is a plus; those without a CDL will need to obtain one.
Experience with Microsoft Office Suite.
Knowledge of school district contracts and federal and state regulations.
Ability to pass pre-employment screenings.
Above-average communication and delegation skills.

Nice To Haves

Associate degree in business from an accredited university or college.
Valid CDL license with passenger and school bus endorsements.

Responsibilities

Prioritize the safety of children and passengers using company equipment.
Evaluate employees and offer suggestions for improving their work.
Maintain current contact information for terminal employees for emergencies and other needs.
Identify training needs, participate in available training, and complete training assigned by corporate training representatives.
Check runs and staffing, work with dispatchers to cover every run, and ensure no runs are left open.
Review telephone, email, mail, and other messages; address urgent matters and return communications as appropriate.
Check and respond to email several times a day.
Document and track terminal days and runs daily to support monthly billing sheets.
Evaluate, approve, or deny employee time-off requests while observing applicable restrictions and staffing limits.
Review staffing for upcoming days and proactively ensure all runs are staffed.
Keep ST Pay updated.
Meet with dispatchers daily to identify what the team needs to be successful.
Monitor overtime daily and keep it to a minimum, while maintaining overtime within school-year requirements.
Know and adhere to the terminal's monthly profit and loss statement.
Ensure drivers receive required notifications and essential paperwork daily.
Help ensure daily runs are on time and avoid district penalties or billing charges.
Interact with employees across terminals, understand what motivates them, and identify ways to retain them; discuss retention plans with the team before implementing them.
Work toward the goal of zero accidents.
Perform other duties as directed by the Terminal Manager, General Manager, or designee.