Assistant Manager-Terminal

SSA Marine•Marion, AR

About The Position

The Assistant Terminal Manager helps ensure that terminal operations and personnel function properly in customer relations, productivity, safety, and quality assurance. The role maintains positive working relationships with labor and sets and enforces standards for a safe, efficient operation. It supports the Terminal Manager with business quotes, coordinates daily with the Port Authority, and serves as a key liaison among customers, agents, and labor. The position oversees ramp supervisors and union-represented personnel, coordinates equipment and staffing for scheduled vessel operations, and helps ensure vessels are turned around within required timeframes. It also plans and implements rigging arrangements, completes operational and safety reporting, and investigates and reports damages and liabilities. The Assistant Terminal Manager is expected to learn and follow union contracts and perform other duties as assigned. The position has supervisory responsibilities.

Requirements

High school diploma or equivalent experience working in management.
Five years managing related union labor.
Valid CPR certificate.
Valid driver’s license.
Ability to manage a large, complex, and diverse workforce in a fast-paced environment.
Strong problem-solving skills to respond quickly and effectively to operational issues.
Ability to plan and organize projects in a fast-paced environment and work varied hours, shifts, and days.
Ability to communicate effectively with union workforce and other staff.
Ability to explain and express ideas and operations, define them, and provide examples.
Extensive rigging expertise, including load/stress and calculation skills.
Thorough knowledge of terminal operations principles.
Proven leadership skills.
Experience with computerized operating systems.
Knowledge of safety and accident-prevention codes and regulations.
Knowledge of local unions’ dispatching rules.
Ability to observe all safety and health requirements for a container terminal environment.

Responsibilities

Assist the Terminal Manager with quoting rates for potential business.
Communicate with the Port Authority daily.
Maintain a safe and efficient work environment, including ensuring required PPE is worn and distributed.
Maintain a drug- and alcohol-free, hostile-free, and discrimination-free work environment.
Manage the availability and utilization of equipment and personnel for timely completion of scheduled vessel operations and efficient vessel turnaround.
Oversee ramp supervisors and union-represented personnel in proper operating procedures; counsel or discipline personnel and make termination recommendations as needed, consistent with the labor agreement.
Plan, design, and implement rigging arrangements.
Complete shift production, payroll, and safety reports and forms, and submit reports to the appropriate parties by required deadlines.
Investigate and report damages and liabilities to appropriate management and authorities.
Learn, navigate, and adhere to all union contracts.
Coordinate among customers, agents, labor, and other parties.
Perform other duties as assigned.