Assistant System Administrator

Island Tech Services•Ronkonkoma, NY

1d•Onsite

About The Position

Island Tech Services is seeking an Assistant Systems Administrator to support its business systems and users. The role offers hands-on experience with business applications, troubleshooting, AI, and automation, working directly with the VP of Systems. It is presented as an opportunity for a current student or recent graduate to learn, contribute, and develop technical skills. The position is based in the company’s Ronkonkoma, New York office and pays $25.00–$35.00 per hour, based on experience and qualifications. It is classified as nonexempt and overtime eligible.

Requirements

Currently pursuing or recently completed a degree in Information Technology, Computer Science, Information Systems, or a related field.
Practical IT knowledge gained through coursework, internships, employment, technical training, or personal projects.
Basic understanding of Windows, software applications, email, connectivity troubleshooting, and JavaScript or programming concepts.
Working knowledge of Microsoft Excel, including basic formulas, sorting, filtering, and CSV files.
Strong organizational, problem-solving, and communication skills, with excellent attention to detail.
Ability to manage multiple tasks, document processes, and learn new technologies in a team-oriented environment.

Nice To Haves

Familiarity with NetSuite, Microsoft 365, Entra ID, RingCentral, Connecteam, ConnectWise, or similar business applications.
Experience with user account administration, help desk support, system integrations, or technical documentation.
Exposure to APIs, JSON, automation tools, or AI applications.

Responsibilities

Provide daily IT support by troubleshooting software, connectivity, user access, and other technical issues.
Assist with NetSuite administration, including user permissions, reporting, workflows, and system troubleshooting.
Set up computers, email accounts, and system access for employee onboarding and offboarding.
Support Microsoft 365, Entra ID, RingCentral, Connecteam, ConnectWise, and other business applications.
Monitor system integrations, troubleshoot errors, and assist with Excel and CSV data imports.
Participate in AI, automation, and technology improvement projects to streamline business processes.
Maintain technical documentation, track support requests, and assist with resolving or escalating issues.