System Administrator

Optimus Technology•Annapolis Junction, MD

About The Position

Work on a fast-paced team supporting the implementation, troubleshooting, and maintenance of IT systems for critical enterprise applications. Manage IT system infrastructure and associated processes to ensure the availability, reliability, security, and performance of enterprise applications and services. Provide day-to-day operations, monitoring, maintenance, and problem resolution for client systems, servers, storage platforms, network devices, and related infrastructure. Provide Tier 1 help desk and Tier 2 escalation support, including identifying, diagnosing, troubleshooting, and resolving problems. Support escalation processes and communicate system status, issues, and resolutions to agency management and internal stakeholders. Assist with hardware support, dispatch processes, and issue resolution through completion. Configure, administer, and maintain Windows and UNIX/Linux operating systems, including software installation, patching, system hardening, and performance tuning. Maintain the integrity and availability of infrastructure components and implement enhancements to improve reliability, scalability, and operational efficiency. Collaborate with engineering and development teams on infrastructure modernization, including evaluating, testing, and implementing technology solutions. Participate in assessments of existing systems and architectures, providing operational and technical input for initiatives involving automation, DevOps practices, cloud technology, and application modernization. Support planning, testing, deployment, and sustainment of infrastructure and application changes across on-premises, hybrid, and cloud-hosted environments, as applicable. Help analyze operational, security, compliance, and technical considerations associated with infrastructure changes and technology migrations. Develop and maintain technical documentation, standard operating procedures, and system configuration baselines. Technology stack: AWS, Ansible, Docker, ElasticSearch, Terraform, Jenkins, Linux, Windows, and GitLab. Optimus Technology is a Service-Disabled Veteran-Owned small business founded in 2010. The company describes its workforce as engineers and technical experts in cyber technologies and current technology trends, and emphasizes matching technologists with customer solutions. Optimus states that it is committed to nondiscrimination and equality in employment opportunity.

Requirements

In-depth Linux experience.
Familiarity with cloud platforms such as AWS.
Experience with infrastructure automation, configuration management, or Infrastructure as Code tools such as Ansible, Terraform, or AWS CloudFormation.
Experience supporting DevOps practices, CI/CD pipelines, or automated deployment processes.
Familiarity with containerization technologies such as Docker or Kubernetes.
Experience performing vulnerability remediation, security patching, and STIG implementation.
Experience supporting Authority to Operate (ATO) processes, RMF activities, and security compliance initiatives.
Familiarity with PowerShell and Bash scripting languages.
Experience with system hardening.
Experience working with ISSOs for system compliance.

Responsibilities

Provide implementation, troubleshooting, and maintenance support for IT systems supporting enterprise applications.
Manage IT system infrastructure and associated processes to support availability, reliability, security, and performance.
Operate, monitor, maintain, and resolve problems with client systems, servers, storage platforms, network devices, and related infrastructure.
Provide Tier 1 help desk and Tier 2 escalation support, including problem identification, diagnosis, troubleshooting, and resolution.
Support escalation processes and communicate system status, issues, and resolutions to agency management and internal stakeholders.
Assist with hardware support activities, dispatch processes, and issue resolution through completion.
Configure, administer, and maintain Windows and UNIX/Linux operating systems, including software installation, patching, hardening, and performance tuning.
Maintain infrastructure integrity and availability and implement enhancements to improve reliability, scalability, and operational efficiency.
Collaborate with engineering and development teams to evaluate, test, and implement infrastructure modernization solutions.
Assess existing systems and architectures and provide operational and technical input for automation, DevOps, cloud, and application modernization initiatives.
Support planning, testing, deployment, and sustainment of infrastructure and application changes across on-premises, hybrid, and cloud-hosted environments, as applicable.
Help analyze operational, security, compliance, and technical considerations associated with infrastructure changes and technology migrations.
Develop and maintain technical documentation, standard operating procedures, and system configuration baselines.