Assistant Supervisor

Liberty Resources, Inc.•Syracuse, NY

10d•$24 - $29

About The Position

Liberty Resources is seeking a full-time Assistant Supervisor for its Onondaga Short Term Crisis Residence program. The role supports people experiencing challenges in daily life that may increase symptoms beyond what can be managed in their home and community. The Assistant Supervisor works with staff to ensure guests can access peer support, health and wellness coaching, relapse prevention planning, wellness activities, family support, conflict resolution, and other services as needed across the region. The position also supports oversight of regional respite programs and helps ensure that daily operations and services meet program requirements.

Requirements

High school diploma or equivalent (GED).
Personal experience as a recipient of mental health services and willingness to share insights to benefit program guests.
Certification as an OMH Certified Peer Specialist or OASAS Certified Peer Recovery Advocate, or willingness to obtain certification within six months of hire.
At least one year of experience in a behavioral health or related setting providing peer support.
Ability to use critical thinking, problem-solving, and de-escalation skills to promote recovery.
Strong interpersonal and organizational skills.
Ability to work collaboratively in a team environment.

Responsibilities

Provide direct supervision and guidance to Residential Support Staff, including individual and group peer supervision.
Assist in overseeing daily operations of Residence programs across day, evening, overnight, and weekend shifts.
Support recruitment, hiring, and orientation of program staff.
Coordinate implementation of individualized service plans for guests.
Ensure compliance with NYS OMH and Medicaid billing regulations through regular chart audits.
Collaborate with the Utilization Manager and other team members on utilization review processes.
Provide supportive counseling and encourage healthy choices for residents.
Maintain program site safety, cleanliness, and compliance with health and safety codes.
Respond to emergency situations, ensuring staff coverage and appropriate crisis interventions.
Complete required documentation and reports, and maintain program certifications.
Participate in staff meetings, training, and professional development opportunities.
Work with staff to ensure peer support, health and wellness coaching, relapse prevention planning, wellness activities, family support, conflict resolution, and other services are provided to guests as needed.