Assistant Supervisor

Embark Behavioral Health•Spanish Fork, UT

3d•Onsite

About The Position

New Haven is hiring an Assistant Supervisor for its residential treatment center serving adolescent girls ages 14–18 and their families. The program provides trauma-informed, relationship-based care in a home-like setting alongside accredited academics, with focus areas including trauma recovery, family systems, emotional regulation, and mental health. The role is based at 3082 S. 700 S, Spanish Fork, Utah 84660, and pays $21 per hour. The scheduled shifts are Tuesday, Thursday, and Saturday from 3:00 p.m. to 11:00 p.m., plus two Sundays per month. The position requires a minimum commitment of eight months.

Requirements

Must be at least 21 years old.
High school diploma or equivalent.
Valid driver’s license and clean driving record.
Pass a Utah State background check.
Commit to the position for at least eight months.
Obtain a Food Handler’s Permit before starting.
Knowledge of company policies, hiring and disciplinary procedures, and Mentor responsibilities.
Understanding of student challenges, behavioral disorders, and medication protocols.
Strong teaching, motivational, and team-building skills; leads by example.
Ability to collaborate with interdisciplinary teams, including therapists and nurses.
Strong communication and prioritization skills, and ability to safely manage crisis situations when needed.

Responsibilities

Supervise and support Mentors during shifts, recognize strong performance, and foster a positive team culture.
Assign responsibilities to support smooth and efficient shift operations.
Partner with HR to identify, hire, and onboard candidates.
Guide new hires through a structured, checklist-based on-shift orientation.
Facilitate weekly training sessions and provide ongoing coaching.
Monitor and evaluate staff performance, including formal quarterly reviews.
Address performance issues using structured disciplinary protocols.
Communicate key shift updates during handoffs.
Represent the shift in interdisciplinary Treatment Team meetings.
Conduct quarterly safety drills and model safety best practices.