Assistant Supervisor

Liberty Resources • Syracuse, NY

6d

About The Position

Liberty Resources is hiring a full-time Assistant Supervisor for its Onondaga Short Term Crisis Residence program. The role supports people facing challenges in daily life that increase the risk of symptoms escalating beyond what can be managed at home and in the community. The Assistant Supervisor works with staff to help ensure guests receive peer support, health and wellness coaching, relapse prevention planning, wellness activities, family support, conflict resolution, and other needed services across the region.

The position provides supervision and guidance to Residential Support Staff and helps oversee residence operations across day, evening, overnight, and weekend shifts. The posting states that the Program Supervisor reports to the Program Director and supports oversight of the regional respite programs. Liberty Resources describes its work as providing high-quality, integrated, community-based services and emphasizes staff support, diverse contributions, and recognition of the cultural beliefs and practices of the communities it serves.

Requirements

• High school diploma or equivalent (GED).
• Personal experience as a recipient of mental health services and willingness to share insights to benefit program guests.
• Certification as an OMH Certified Peer Specialist or OASAS Certified Peer Recovery Advocate, or willingness to obtain certification within six months of hire.
• At least one year of experience in a behavioral health or related setting providing peer support.
• Ability to use critical thinking, problem-solving, and de-escalation skills to promote recovery.
• Strong interpersonal and organizational skills and ability to work collaboratively in a team environment.

Responsibilities

• Provide direct supervision and guidance to Residential Support Staff, including individual and group peer supervision.
• Assist in overseeing daily operations of Residence programs across day, evening, overnight, and weekend shifts.
• Support recruitment, hiring, and orientation of program staff.
• Coordinate implementation of individualized service plans for guests.
• Conduct regular chart audits to support compliance with NYS OMH and Medicaid billing regulations.
• Collaborate with the Utilization Manager and other team members on utilization review processes.
• Provide supportive counseling and encourage healthy choices for residents.
• Maintain program site safety and cleanliness and ensure compliance with health and safety codes.
• Respond to emergencies, ensuring staff coverage and appropriate crisis interventions.
• Complete required documentation and reports, and maintain program certifications.
• Participate in staff meetings, training, and professional development opportunities.

Benefits

• Competitive compensation and paid time off package.
• Family-friendly workplace.
• Medical, dental, and vision coverage.
• 401(k) retirement savings plan.
• Continuing education opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED