Assistant Supervisor

XL Parts / The Parts House•San Antonio, TX

About The Position

The Assistant Store Supervisor is responsible for expediting shipments of parts sent to and returned from XL Parts/The Parts House distribution centers. This is a full-time, non-exempt Operations position reporting to the Store Manager, with no direct reports. The role supports store operations through shipping and receiving, preparing customer orders for delivery within a 45-minute window, inventory management, customer service, store opening and closing, cash handling, and maintaining clean and safe store and warehouse areas. The position involves a typical 9-hour day in a fast-paced environment and may require lifting 50 pounds or more. Employment is contingent on successfully passing a criminal background check and drug screen that meets company guidelines.

Requirements

High school degree or GED.
1 to 2 years of experience working in a retail environment.
Highly motivated to provide superb customer service.
Excellent communication and interpersonal skills.
Must be able to pass a criminal background check and drug screen.
Able to work in a fast-paced environment.
Capable of reaching, standing, walking, kneeling, lifting, and carrying during a typical 9-hour day.
May be required to lift and carry 50 pounds or more.

Responsibilities

Ship and receive merchandise.
Assemble and fill customer orders for delivery within a 45-minute window.
Perform inventory and cycle counts.
Schedule contract drivers according to company business needs.
Answer customer questions and address complaints.
Perform store opening and closing duties.
Handle cash, cash counts, and deposits.
Stock and pull parts.
Answer phones.
Keep the store and front counter clean.
Keep the warehouse clean and provide a safe work environment.
Perform routine housekeeping, including dusting, sweeping, mopping, restroom cleaning, and changing trash can liners.