Assistant Studio Manager Hamburg

Rostudios • Hamburg, NY

8h • Onsite

About The Position

The Assistant Studio Manager supports studio operations and team members, helping Rostudios deliver high-quality hospitality and customer service while contributing to a safe, clean, and welcoming studio. The role includes serving as the first point of contact for customers, overseeing operational, sales, and administrative tasks, supporting team members with leadership and feedback, and building relationships with riders and the Rocycle community. The assistant must know operational procedures and how to handle maintenance issues. The schedule may fall any day from Monday through Sunday, from half an hour before to half an hour after studio opening hours. The posting offers part-time, working-student, or mini-job arrangements.

Requirements

• Interest in sports, the Rocycle and Roform brands, hospitality, and customer service.
• Team-oriented, with the ability to multitask and combine communication with operational tasks.
• Willingness to perform hands-on tasks and value tidiness, cleanliness, and hygiene.
• Proactive approach and a creative mindset, with the ability to suggest improvements.
• Flexibility within studio opening hours.
• Excellent verbal communication skills in English.
• Available for a minimum of two shifts (approximately eight hours).
• Living in Hamburg.

Responsibilities

• Serve as the first point of contact for customers.
• Ensure hospitality and services meet a high standard.
• Maintain studio health and safety and ensure hygiene standards are met.
• Oversee daily and monthly operations, sales, and administrative tasks.
• Demonstrate leadership and provide feedback to other team members.
• Build relationships with riders and help grow Rocycle’s community.
• Know operational procedures and handle maintenance issues.

Benefits

• Part-time, working-student (up to 20 hours per week), or mini-job (up to 10 hours per week) arrangements.
• Being part of a team that inspires and helps people progress.
• Happy and healthy work environment.
• Regular training from the Studio Manager.
• Fun team activities and an annual company party.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed