Assistant Studio Manager - Luxury Blowout Bar (D.C.)

Pressed Roots•Washington, DC

About The Position

Pressed Roots is a silk blow-out bar specializing in textured hair, combining certified expertise, care for hair health, and luxury hospitality. The Assistant Studio Manager serves as a liaison among clients, employees, and the Studio Manager while supporting leadership and front-desk operations. The role offers the opportunity to learn the skills needed to eventually run a Pressed Roots franchise, cultivate business, and develop a team. The Assistant Studio Manager helps lead daily studio operations, supports employee development and retention, builds strong client relationships, and contributes to the studio’s financial performance. The position reports directly to the Studio Manager and fills in for that manager when absent. The role also involves inventory, ordering, scheduling, reporting, and maintaining the company’s professional luxury-brand standards.

Requirements

2–4 years of experience as an Assistant Manager or in a team leadership role.
Demonstrated success leading teams and achieving operational goals.
Experience in fast-paced, customer-focused service environments.
Commitment to exceptional customer service and a passion for quality and consistency.
Experience in team development, coaching, and performance management.
Proficiency in inventory management and staff scheduling.
Proven ability to drive sales and meet or exceed targets.

Nice To Haves

Salon experience.
A D.C. cosmetology license.

Responsibilities

Assist the Studio Manager with leadership tasks and front-desk operational responsibilities.
Serve as a liaison among clients, employees, and the Studio Manager.
Mentor, guide, and inspire stylists and front-desk employees.
Organize and manage shop flow between clients and staff.
Serve as a subject matter expert in the reservation system.
Represent and lead according to Pressed Roots’ core values.
Fill in for the Studio Manager during absences.
Identify and mentor future leaders within the organization.
Coach team members and provide feedback to help ensure company standards are met.
Build relationships with clients and support an excellent client experience.
Help maximize the shop’s financial potential and assist with optimizing its profit and loss.
Work with the Studio Manager to resolve employee relations and customer issues while considering company liability, studio morale, and culture.
Perform daily and weekly inventory tasks and maintain ordering levels.
Prepare weekly reports on studio effectiveness and efficiency, including pulling and distributing stylist reports.
Support staff retention.
Maintain a polished, professional appearance consistent with Pressed Roots’ luxury brand standards.
Perform other duties as assigned by management.