Assistant Store Supervisor

XL Parts / The Parts House•Schertz, TX

About The Position

The Assistant Store Supervisor is responsible for expediting shipments of parts sent to or returned from XL Parts/The Parts House distribution centers. This full-time, non-exempt Operations role reports to the Store Manager and has no direct reports. The position involves shipping and receiving merchandise, preparing customer orders for delivery within a 45-minute window, supporting inventory accuracy, scheduling contract drivers according to business needs, and assisting customers. The supervisor also performs store opening and closing duties, handles cash and deposits, stocks and pulls parts, answers phones, and helps maintain a clean and safe store and warehouse. The workday is typically nine hours and includes reaching, standing, walking, kneeling, lifting, and carrying. The role requires working in a fast-paced environment; lifting 50 pounds or more may be required. Routine housekeeping duties include dusting, sweeping, mopping, cleaning restrooms, and changing trash can liners. Employment is contingent upon passing a criminal background check and drug screen that meets company guidelines.

Requirements

High school degree or GED.
1 to 2 years of experience working in a retail environment.
Highly motivated to provide superb customer service.
Excellent communication and interpersonal skills.
Must pass a criminal background check and drug screen that meets company guidelines for employment.
Capable of working in a fast-paced environment.
Capable of performing the physical activities of reaching, standing, walking, kneeling, lifting, and carrying; lifting 50 pounds or more may be required.

Responsibilities

Ship and receive merchandise.
Assemble and fill customer orders for delivery within a 45-minute window.
Conduct inventory and cycle counts.
Schedule contract drivers based on company business needs.
Answer customer questions and address complaints.
Perform store opening and closing duties.
Handle cash, cash counts, and deposits.
Stock and pull parts.
Answer phones.
Keep the store and front counter clean.
Keep the warehouse clean and provide a safe work environment.
Perform routine housekeeping, including dusting, sweeping, mopping, restroom cleaning, and changing trash can liners.