Retail Assistant Store Manage - 3244

First Cash • Spring, TX

4d

About The Position

Valu+Pawn is seeking an experienced Assistant Store Manager to partner with the Store Manager in supporting daily store operations, developing team members, delivering customer service, and helping drive profitability. The role offers hands-on leadership experience with a wide variety of merchandise, including jewelry, electronics, tools, and more. Compensation is $13.00–$17.00 per hour, plus unlimited commission and store performance bonus opportunities. Associates can earn 2–8% commission based on individual performance; full details are provided during the interview process.

The position may serve as Manager on Duty, support hiring and retention, and help achieve sales, profitability, and performance goals. The role involves inventory and asset protection, cash handling, opening and closing the store, overseeing loan and buying transactions, merchandising, and monitoring business performance. Employees may encounter firearms at FFL locations; certification is provided.

Most stores are open 9 a.m.–6 p.m., and many are closed Sundays. A flexible retail schedule, including weekends and holidays, is required. The role requires standing, walking, lifting up to 50 pounds, and other physical tasks. Applicants must be at least 18 years old and have a high school diploma, GED, or equivalent experience. Previous leadership, key-holder, supervisory, or management experience is preferred. Employment offers require agreement to a binding arbitration process. FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.

Requirements

• At least 18 years old.
• High school diploma, GED, or equivalent experience.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfort working with a variety of merchandise; firearms may be present at FFL locations, with certification provided.
• Team-oriented mindset.
• Basic math and computer skills.

Nice To Haves

• Previous leadership, key-holder, supervisory, or management experience.
• Experience using retail checkout systems.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.
• Assist customers or retrieve merchandise from exterior areas as needed.

Benefits

• Competitive hourly pay plus commission up to 8%.
• Additional bonus opportunities based on store performance.
• Earned Wage Access available after day 2.
• Employee discounts starting day one.
• Vacation and sick/personal time based on tenure and applicable state and local requirements.
• 401(k) auto-enrollment after 6 months; age requirements apply.
• Tuition reimbursement opportunities for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED