About The Position

Zales is seeking an Assistant Store Manager to assist the Store Manager with daily sales and operational goals. The role helps maintain focus on individual and team performance standards to achieve sales and profit projections, contribute to total customer satisfaction, develop team members’ skills and product knowledge through training and evaluation, and recruit and select team members. The Assistant Store Manager also follows and enforces company policies and procedures and performs other operational and strategic duties. Zales provides training in sales techniques, product knowledge, and other skills to support career development. The company emphasizes integrity, diversity, teamwork, advancement, and promotion from within. Compensation is listed at $16.90–$21.20 base pay plus sales commission; the final rate depends on experience and qualifications.

Requirements

  • At least one year of retail experience; experience with a jeweler or specialty retailer is preferred.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.

Nice To Haves

  • Retail experience with a jeweler or specialty retailer.

Responsibilities

  • Assist the Store Manager in maintaining daily focus on individual and team members’ achievement of standards to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Recruit and select team members.
  • Follow and enforce all company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training and career development programs, including the Associate Training System, Management Training System, and District Manager in Training.
  • Merchandise discounts.
  • Incentive trips and contests.
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