About The Position

Zales, part of Signet Jewelers, is hiring seasonal, part-time, and full-time team members. The Sales Associate / Jewelry Consultant provides a superior experience to customers, helping them celebrate life and express love by understanding their needs, presenting merchandise, and explaining product features and benefits. The role also involves sharing information about extended service plans and financing options and meeting individual and team sales goals. Zales describes itself as a purpose-driven, Great Place to Work-Certified company that values inclusion, diversity, integrity, teamwork, and advancement through promotion from within.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.
  • Desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay of $16.90–$20.50 plus commission on sales; final pay rate is determined based on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs, including Associate Training System, Management Training System, and District Manager in Training.
  • Merchandise discounts.
  • Incentive trips and contests.
  • Opportunities for advancement through a promote-from-within philosophy.
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