About The Position

Zales is hiring a Sales Associate / Jewelry Consultant to provide valued customers with a superior shopping experience. The role focuses on building personal relationships, understanding customers’ needs and desires, presenting merchandise and explaining product features and benefits, and providing information about extended service plans and financing options. Sales Associates work toward individual and team sales goals. Zales is part of Signet Jewelers, which describes itself as purpose-driven and committed to inclusion, diversity, integrity, teamwork, and advancement through its promote-from-within philosophy.

Requirements

  • A desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay of $16.90–$20.50 plus commission on sales; final pay rate is based on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development, including Associate Training System, Management Training System, and District Manager in Training.
  • Merchandise discounts.
  • Incentive trips and contests.
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