Assistant Manager, The Shops at Rockvale

Knitwell Group•Lancaster, PA

5d•Onsite

About The Position

As Assistant Manager at Lane Bryant, you drive daily operational and brand excellence throughout the store and guide the store team in delivering consistently positive customer experiences. Working closely with the store leadership team, you help achieve store goals while prioritizing coaching and leadership on the sales floor. You also stay engaged in talent development, merchandising, and store performance. The role supports Lane Bryant’s focus on empowering customers and associates and building an inclusive community.

Requirements

At least 6 months of specialty retail and management experience.
High school diploma or equivalent.
Strong communication, supervisory, and customer service skills.
Flexible availability, including evenings, weekends, and holidays.
Ability to read, write, and communicate in English.
Proficiency with technology, including the ability to operate store systems accurately.

Responsibilities

Cultivate an inclusive and welcoming environment for associates and customers.
Own the execution of daily store operations, visual standards, and action plans.
Drive store results by implementing Lane Bryant customer experience, incentive, and product knowledge strategies.
Deliver a fashion-focused Lane Bryant experience for customers.
Partner with the store leadership team to recruit, hire, and develop a diverse team of talent.
Collaborate with associates on merchandising, stocking the sales floor, and maintaining a clean, neat, well-presented store.
Engage in company-sponsored community events and philanthropic initiatives.
Coach and lead associates on the sales floor.
Contribute to talent development, merchandising, and store performance.