Lee Wrangler Clearance Center - FT Assistant Store Manager

Kontoor Brands, Inc.•Lancaster, PA
•$19 - $26

About The Position

Kontoor Brands is hiring a full-time Assistant Store Manager for its Lee Wrangler Clearance Center. The Assistant Store Manager is a key store leader responsible for opening and closing, sales performance, customer experience, and daily operations. In support of the Store Manager, this person leads the sales floor, coaches team members on customer engagement, loyalty, and operations, and ensures store standards, processes, and policies are consistently followed. The role includes modeling effective selling behaviors, developing customer relationships, reviewing sales and loyalty results, maintaining visual and operational standards, processing freight, managing inventory, supporting loss prevention and safety, and helping control expenses. The Assistant Store Manager also serves as Manager-On-Duty on a rotating basis and assists with recruiting, scheduling, payroll, and team engagement. The position requires open availability, including evenings, weekends, and holidays, and involves standing and moving throughout the store for shifts of up to eight hours, along with lifting and other physical store tasks. The pay range is $18.75–$25.75. Kontoor Brands describes its workplace as centered on equitable opportunities and belonging, and encourages applicants with different backgrounds, experiences, and perspectives.

Requirements

  • Must be at least 18 years old.
  • Must have open availability, including evenings, weekends, and holidays.
  • Ability to communicate clearly and respectfully with customers and team members.
  • Ability to use store technology and office equipment, including point-of-sale systems, computers, and handheld devices.
  • Ability to stand and move throughout the store during scheduled shifts of up to 8 hours.
  • Ability to lift and carry up to 25 pounds regularly and up to 50 pounds occasionally, with team support as appropriate.
  • Ability to push or pull merchandise racks and assist with restocking.
  • Ability to reach, bend, stoop, crouch, and stretch to retrieve merchandise and maintain store standards.
  • Ability to perform occasional manual tasks such as assembling displays or adjusting store layouts.
  • Ability to use vision and attention to detail to read labels, organize merchandise, and support customers.
  • Ability to use hands for fine manipulation, such as folding, hanging, and organizing apparel.

Nice To Haves

  • Retail or customer-facing experience is preferred but not required.

Responsibilities

  • Execute high retail standards, model selling behaviors, and coach team members to support store sales and customer experience.
  • Engage customers through open-ended questions, active listening, and personalized product suggestions.
  • Review trends and share findings with managers to adjust selling strategies.
  • Communicate store goals, review daily results, and coach team members to strengthen loyalty performance.
  • Maintain visual merchandising standards and ensure the store is clean, organized, and well stocked; adapt presentation to support sales and product storytelling.
  • Lead daily operations, including opening and closing, point-of-sale integrity, freight processing, loss prevention, and safety initiatives.
  • Independently merchandise the store according to brand guidelines and adapt displays to support sales and visual impact.
  • Ensure adherence to company policies, procedures, and operational guidelines.
  • Respond promptly to customer or employee injuries and report them to Human Resources.
  • Participate in Loss Prevention Audits, review results, and execute plans to meet district and company shrink goals.
  • Conduct walkthroughs to assess safety, loss-prevention risks, and customer readiness.
  • Identify opportunities for improvement and communicate suggestions to the Store Manager.
  • Manage controllable expenses to support P&L targets.
  • Serve as Manager-On-Duty on a rotating basis.
  • Manage freight, inventory, and store processes.
  • Provide timely coaching and feedback to team members.
  • Assist the Store Manager with recruiting, scheduling, and payroll processing.
  • Build relationships with district peers and other stores by sharing best practices and seeking feedback or training.
  • Partner with the Store Manager on team engagement and retention events and contests.
  • Address and resolve customer concerns promptly and professionally.
  • Communicate clearly and respectfully with customers and team members.
  • Use store technology and office equipment, including point-of-sale systems, computers, and handheld devices.
  • Assist customers, recover merchandise, organize the store, restock, and help assemble displays or adjust store layouts.

Benefits

  • Competitive health, dental, and vision insurance.
  • Optional short- and long-term disability insurance.
  • 401(k) with company match.
  • Employee assistance program.
  • Employee discounts on apparel.
  • Flexible schedule.
  • Holiday pay.
  • Annual merit increase or performance-based bonus.
  • Paid time off.
  • Four weeks of paid parental leave for eligible employees who are new parents.
  • Flexible Fridays.
  • Tuition reimbursement.
  • Resources supporting physical, emotional, social, and financial wellbeing.
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