Part Time Assistant Store Manager

Pacsun Careers•Irvine, CA

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role motivates the team through Pacsun’s core values, supports a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable for following policies and procedures. The Assistant Store Manager supports customer experience, store operations, visual standards, merchandise flow, and team development. This position is part-time, with a required schedule range of 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent preferred.
  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficient in math and possesses strong computer skills.
  • Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to sit or stand for long periods, climb ladders as needed, and maneuver around sales floor, stockroom, and office areas.
  • Ability to talk and hear regularly; frequently sit, stand, walk, handle or feel objects, reach, twist, or squat.
  • Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience and ensure team members do the same.
  • Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and escalate when appropriate.
  • Maintain a clean, organized, and safe store and stockroom.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Serve as floor supervisor as needed, including covering non-peak periods and breaks.
  • Hold self and others accountable for completing operational tasks.
  • Coach associates and provide feedback on their performance; recognize and reward outstanding performance.
  • Direct associates so they understand company directives and standards.
  • Prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Improve efficiency across operational store processes.
  • Maintain merchandise flow, replenishment, and presentation standards in the store and stockroom.
  • Ensure associates follow company policies, procedures, and Safety Program practices.
  • Represent the Pacsun brand through passion for products, brands, fashion, and trends.
  • Exhibit Pacsun core values and motivate others.
  • Develop cross-functional partnerships and promote transparency, collaboration, and accountability.
  • Recruit, identify, develop, and retain talent.
  • Serve as a leader of company culture, norms, and conduct, while remaining approachable and encouraging associate feedback.

Benefits

  • Associate discount of 30–50% on merchandise online and in stores.
  • Immediate 100% vested 401(k) contributions and employer match.
  • Calm Premium access.
  • Employee perks throughout the year.
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