Part Time Assistant Store Manager

PACSUN•Irvine, CA

23h•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role helps inspire and motivate the team, model company values, support a customer-focused selling culture, ensure execution of store KPIs, and hold employees accountable for following policies and procedures. The Assistant Store Manager helps deliver an engaging, positive, and authentic customer experience; handles customer situations in accordance with policy; supports store operations, merchandising, and safety; and coaches, recognizes, and directs associates. The position is part-time and requires availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. Duties may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Must be at least 18 years of age.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Ability to meet the described vision requirements, including close and distance vision, depth perception, and adjustment of focus.

Nice To Haves

High school diploma or equivalent preferred.
Passion for product, brands, fashion, and trends.

Responsibilities

Promote a customer-focused mindset and ensure team members deliver an engaging, positive, and authentic customer experience.
Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and escalate when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Act as floor supervisor as needed, including during non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on their performance.
Recognize and reward outstanding performance to support associate engagement.
Direct associates and communicate company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operational processes.
Maintain merchandise flow, filling, and presentation standards in the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Model Pacsun values and demonstrate passion for products, brands, fashion, and trends.
Learn about products, brands, fashion, and trends, and inspire and motivate others through consistent modeling of core values.
Operate with integrity and confidentiality and set an example for leaders and associates.
Develop cross-functional partnerships and foster transparency, collaboration, and accountability.
Represent Pacsun as an advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent.
Lead company culture, norms, and conduct while maintaining an approachable management presence and encouraging associate feedback.