Part Time Assistant Store Manager

PACSUN•Sacramento, CA

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role helps inspire and motivate the team, supports a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable for following company policies and procedures. The Assistant Store Manager supports customer experience, store operations, visual standards, merchandise flow, and associate development. This part-time position requires 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods.

Requirements

  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week.
  • Flexibility to work weekends, nights, and peak holiday periods.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk and hear regularly, and to sit, stand, walk, use hands, reach, twist, or squat as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Vision abilities including close vision, distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Ensure team members deliver an engaging, positive, and authentic customer experience.
  • Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and escalate as appropriate.
  • Maintain a clean, organized, and safe store and stockroom.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Cover the floor supervisor role as needed, including during breaks and other non-peak periods.
  • Hold self and others accountable for completing operational tasks.
  • Coach and provide performance feedback to Sales Associates.
  • Support associate engagement by recognizing and rewarding strong performance.
  • Direct associates to ensure they understand company directives and standards.
  • Prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Improve efficiency in store operational processes.
  • Maintain merchandise flow, replenishment, and presentation standards in the store and stockroom.
  • Ensure associates follow company policies, procedures, and Safety Program practices.
  • Demonstrate passion for and affinity with PacSun products, brands, fashion, and trends.
  • Model core values and motivate others.
  • Recruit, identify, develop, and retain talent.
  • Build cross-functional partnerships that support business results, transparency, collaboration, and accountability.
  • Represent PacSun as an advocate in the industry and marketplace.
  • Balance a strong management presence with approachability and encourage associate feedback and interaction.
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