Part Time Assistant Store Manager

Pacsun Careers•Orlando, FL

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates team members, supports a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable for company policies and procedures. The Assistant Store Manager serves as a floor supervisor as needed, supports operational and visual standards, and contributes to recruiting, developing, and retaining talent. This is a part-time position requiring 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent preferred.
  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficient in math and possesses strong computer skills.
  • Ability to work 20–40 hours per week and a flexible schedule, including weekends, nights, and peak holiday periods.
  • Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • Specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.

Responsibilities

  • Deliver and promote an engaging, positive, authentic customer experience and maintain a customer-focused mindset.
  • Handle customer situations in compliance with company policy, attempt to resolve issues, and escalate when appropriate.
  • Maintain a clean, organized, and safe store and stockroom environment.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Serve as floor supervisor when needed, including covering non-peak periods and breaks.
  • Hold self and others accountable for completing operational tasks and following policies, procedures, and safety practices.
  • Coach and provide feedback on Sales Associate performance, recognize outstanding performance, and support associate engagement.
  • Provide direction to associates on company directives and standards; prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Drive efficiency in store operations and maintain merchandise flow, filling, and presentation standards in the store and stockroom.
  • Represent the PacSun brand through passion for product, brands, fashion, and trends, while demonstrating initiative to learn.
  • Model company culture, conduct, integrity, and confidentiality; build cross-functional partnerships and promote transparency, collaboration, and accountability.
  • Recruit, identify, develop, and retain talent that delivers performance excellence.
  • Balance a strong management presence with approachability and encourage associate feedback and interaction.
  • Serve as a PacSun advocate in the industry and marketplace.

Benefits

  • Associate merchandise discount of 30–50% online and in stores.
  • Immediate 100% vested 401(k) contributions and employer match.
  • Calm Premium access.
  • Employee perks throughout the year.
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