Part Time Assistant Store Manager

PACSUN•Orlando, FL

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, top-line sales-driven, profitable, and productive store. The role inspires and motivates others by modeling company core values, supporting a customer-focused selling culture, ensuring execution of store KPIs, and holding employees accountable for following policies and procedures. The Assistant Store Manager helps deliver an engaging and authentic customer experience, resolve customer situations according to policy, maintain an organized and safe store, and share customer feedback with leadership. The role also supports store operations, visual standards, merchandise flow, associate coaching and engagement, and the development of a collaborative, accountable team culture.

Requirements

Passion for product, brands, fashion, and trends.
Must be at least 18 years of age.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficient in math and strong computer skills.
Ability to work 20–40 hours per week and a flexible schedule, including weekends, nights, and peak holiday periods.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensure team members deliver an engaging, positive, and authentic customer experience.
Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and escalate as appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including covering non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on Sales Associate performance.
Recognize and reward outstanding performance to support associate engagement.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Drive efficiency in store operational processes.
Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
Ensure store associates follow policies, procedures, and Safety Program practices.
Model PacSun brand affinity and core value behaviors, and show initiative in learning about products, brands, fashion, and trends.
Recruit, identify, develop, and retain talent.
Develop cross-functional partnerships and promote transparency, collaboration, and accountability.