Assistant Manager

Citi Trends•North Charleston, SC

18d

About The Position

Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends. As an Assistant Store Manager, you support daily store operations, team leadership, and staffing efforts in close partnership with the Store Manager. You help drive sales performance, maintain operational excellence, and support the hiring, onboarding, and development of store associates. The role includes supporting store operations and sales goals, guiding associates in delivering excellent customer service, assisting with inventory control and shrink prevention, and ensuring compliance with company policies and standards. You also supervise and coach associates, assist with recruiting and onboarding, help maintain appropriate staffing levels, and support a safe, organized, customer-focused store environment. Additional duties and responsibilities may be assigned to support store operations and business needs.

Requirements

High school diploma or equivalent required.
2–4 years of experience as an Assistant Manager or in a similar retail leadership role.
Strong communication, organizational, and people leadership skills.
Ability to work a flexible schedule, including nights and weekends.
Ability to perform basic math calculations, including percentages.

Nice To Haves

3–5 years of overall retail experience preferred.

Responsibilities

Support daily store operations to meet sales goals, customer experience standards, and operational expectations.
Monitor sales activity and guide associates in providing excellent customer service.
Assist with inventory control, inventory transactions, and shrink prevention.
Ensure compliance with Citi Trends policies, procedures, and operational standards.
Supervise and support associates in sales, inventory, cash handling, and customer service.
Assist the Store Manager with recruiting and hiring activities, including candidate screening, interviews, onboarding, and training support.
Support recruiting and employee retention efforts to help maintain appropriate staffing levels.
Provide ongoing coaching, feedback, and performance support to associates.
Maintain a safe, organized, and customer-focused store environment.
Reinforce company policies, procedures, and loss prevention standards.
Support consistent execution of merchandising, operational, and visual standards.
Perform additional duties and responsibilities as assigned to support store operations and business needs.