About The Position

Kay Jewelers is seeking an Assistant Store Manager to support the Store Manager and help deliver a strong customer experience. The role contributes to sales and profit goals by maintaining focus on individual and team performance standards, fostering customer satisfaction, developing team members through training and evaluation, and supporting recruitment and selection. The Assistant Store Manager also follows and enforces company policies and procedures and performs other operational and strategic duties. Kay provides training in sales techniques, product knowledge, and role-related skills, and offers opportunities for career development and advancement.

Requirements

  • At least one year of retail experience; preferably with a jeweler or specialty retailer.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.

Responsibilities

  • Assist the Store Manager in maintaining focus on individual and team members' standards achievement to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members' skills and product knowledge through training and evaluation.
  • Participate in recruiting and selecting team members.
  • Follow and enforce all Company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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