Assistant Store Manager - Camp Creek Mall, East Point, GA

DTLR, Inc.•East Point, GA
•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in overseeing the daily operations of a retail store to support sales and profitability. The role includes merchandising execution, expense and inventory management, training and developing the store team, human resources support, and delivering outstanding customer service. The position is based at Camp Creek Mall in East Point, Georgia, and may require work in multiple stores in the assigned district. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The role may involve extended hours during critical project phases and requires reliable transportation and willingness to travel by car, plane, or train. The employee must be able to stand for extended periods and lift, carry, and push or pull up to 50 pounds. DTLR, Inc. provides equal employment opportunities and prohibits discrimination and harassment on the basis of protected characteristics under applicable federal, state, and local laws.

Requirements

  • At least one year of retail management experience.
  • Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
  • Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive and confidential situations.
  • Ability to think strategically and plan and organize effectively.
  • Professionalism in all situations.
  • Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
  • Results-driven, with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
  • Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
  • Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
  • Ability to execute directives with precision and consistency.
  • Working knowledge of Microsoft Office products.
  • Willingness to work in multiple stores in the assigned district.
  • Ability to stand for extended periods and lift, carry, and push or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
  • Reliable transportation.
  • Willingness to travel by car, plane, or train.

Responsibilities

  • Help maintain the overall quality and performance of retail store staff.
  • Ensure compliance with company policies and procedures.
  • Model effective leadership to gain commitment to store goals and training standards.
  • Assist with recruitment, selection, training, and development of store personnel.
  • Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
  • Assist with expense management and develop strategies to help stores perform in accordance with budget.
  • Help monitor and identify issues related to store loss or inconsistencies so shrink meets or is below company plans.
  • Monitor and control operational compliance, safety, and business standards.
  • Support employee training in suggested selling and merchandising techniques.
  • Uphold company customer service standards and provide customers with a friendly environment and outstanding service.
  • Assist with accurate and regular merchandise inventory counts.
  • Perform other duties as assigned.
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