Retail Assistant Store Manager - Rockaway Mall

Lovisa • Rockaway Township, NJ

2d

About The Position

The Assistant Store Manager helps lead the retail team in delivering exceptional customer experiences, supporting daily store operations, and achieving business goals. The role supports the Store Manager and contributes to team development, sales performance, operational execution, customer service, and administrative duties. The Assistant Store Manager is also expected to represent the brand in the store and community, maintain a professional presence, and stay current with fashion trends and product knowledge.

Requirements

• At least 2 years of retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability, including evenings, weekends, and holidays.
• Physical ability to stand, lift, and move merchandise.
• Ability to embody company values and culture.
• Maintain a professional appearance and attitude.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Support the Store Manager in training, coaching, and developing store associates.
• Foster effective communication across the team and lead by example in delivering outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Motivate and lead the team to drive sales performance.
• Execute operational procedures, including opening and closing protocols.
• Manage inventory control and stockroom organization.
• Oversee accurate shipment processing and merchandise flow.
• Monitor and maintain shrink prevention measures.
• Ensure the store meets visual merchandising standards.
• Create an engaging shopping environment and lead the team in delivering personalized service.
• Resolve customer concerns professionally and efficiently.
• Maintain store appearance and cleanliness.
• Support payroll management and scheduling.
• Maintain accurate financial records and reports.
• Ensure compliance with company policies and procedures.
• Assist with loss prevention initiatives.
• Act as a brand ambassador in-store and in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed