Full-Time Assistant Store Manager

ALDI•Cincinnati, OH

About The Position

The Assistant Store Manager supports store leadership by helping supervise day-to-day store activities and ensuring overall store performance. The role includes managing schedules, developing operational action plans, and identifying opportunities to train and develop the team. The Assistant Store Manager also helps maintain store standards, customer service, inventory, payroll, and loss-control goals while communicating with the direct leader and escalating issues when appropriate. This is a full-time position averaging 38 hours per week. The starting wage is $27.00 per hour, increasing to $28.00 per hour in Year 2. Duties must be performed with or without reasonable accommodation.

Requirements

  • Must be at least 18 years of age.
  • Ability to work independently and within a team environment.
  • Ability to provide and lead others in providing prompt and courteous customer service.
  • Ability to develop rapport, trust, and open communication to support direct reports’ growth and job performance.
  • Ability to interpret and apply company policies and procedures.
  • Ability to establish goals and guide employee performance to ensure quality and completion of work assignments.
  • Ability to evaluate and drive the performance of self and others.
  • Ability to understand and apply management principles related to budgeting, personnel costs, and expenses.
  • Ability to operate a cash register efficiently and accurately.
  • Ability to safely and properly operate an electric or manual hand jack, floor scrubber, and cardboard baler, and perform general cleaning duties to company standards.
  • Excellent verbal and written communication skills.
  • Ability to stay organized, multitask professionally and efficiently, follow instructions, and attend to detail.
  • Meet applicable state and local requirements for handling and selling alcoholic beverages.
  • A minimum of 3 years of progressive experience in a retail environment.
  • A combination of education and experience providing equivalent knowledge may qualify.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior management experience preferred.

Responsibilities

  • Assist the direct leader with developing and implementing action plans to improve operating results.
  • Establish and communicate job responsibilities and performance expectations to direct reports.
  • Identify training and development opportunities for direct reports.
  • Understand, communicate, and model company strategy and core values to foster teamwork and employee engagement.
  • Monitor the competitive environment in the community and inform the direct leader about adjustments needed to maintain the company’s competitive position.
  • Provide product feedback and recommendations about items to carry or discontinue.
  • Participate in interviewing store personnel.
  • Communicate weekly information, team milestones, developments, and concerns.
  • Ensure personnel follow inventory procedures, product-handling guidelines, and cash-control policies to minimize losses.
  • Resolve operational customer concerns appropriately when the direct leader is absent.
  • Identify and rectify hazards, ensure proper ergonomics, and maintain store equipment in working order.
  • Maintain store cleanliness standards and proper signage.
  • Assist the direct leader with maintaining stock levels through appropriate product ordering.
  • Merchandise products neatly to maximize sales.
  • Ensure product quality and freshness and the accuracy of product signage.
  • Assist with store payroll and total-loss budgets, inventory counts, and training new employees.
  • Supervise day-to-day team operations and escalate issues to appropriate support or leadership when necessary.
  • Ensure direct reports complete assigned responsibilities on time and effectively to provide a high level of customer service.
  • Comply with company policies and procedures and protect the security and confidentiality of documents and data.
  • Perform other duties as assigned.
  • Stock merchandise from receiving to shelving, including placing products weighing up to 45 pounds on shelving at various heights.
  • Regularly sit, stand, bend, reach, push, pull, lift, carry, and walk around the store.
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