Assistant Store Manager - Lake Buena Vista

Nike•Lake Buena Vista, FL

5d•Onsite

About The Position

Nike refers to the Assistant Store Manager role as Assistant Head Coach. The Assistant Store Manager is the face of Nike, leading and inspiring a team to deliver excellent customer experiences in a high-volume, fast-paced retail environment. The role involves helping customers make informed choices, implementing Nike Service Principles, and representing Nike’s culture of sport, brand, colleagues, and community. The manager supports an inclusive and encouraging team environment, drives store growth strategies, and develops community partnerships. The position is full time, 34–40 hours per week, and includes nights and weekends.

Requirements

Four years of customer-facing retail or hospitality experience.
Three years of leadership experience.
Demonstrated ability to recruit, build, and lead high-performing teams.
Proficiency in Microsoft Office and retail business systems.
Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

Lead, coach, and inspire the team to deliver the best customer experience while ensuring team members feel included and supported.
Lead a team in keeping all store functions running seamlessly.
Attract, assess, and onboard future teammates to ensure the store is staffed.
Equip store employees with the tools they need for their day-to-day responsibilities.
Lead store business results and critical metrics, including budgeting, planning, customer service, sales, people leadership, and management.
Manage the product life cycle from the stockroom to visual merchandising and the sales floor.
Train the team and implement Nike Service Principles.
Support store growth strategies and build community partnerships.
Use conflict-resolution tools and provide employee coaching and counseling.

Benefits

Medical, dental, and vision insurance.
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
401(k) plan.
CERA.
Employee Assistance Program.
Mental and emotional health support.
Financial coaching and education.
Child development support and caregiving benefits starting on the day of hire.
Accrued paid time off and holiday pay.
Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
Free access to Optum Employee Assistance Program support for the employee and family.
Discounts for the employee and family from Nike, Converse, and Jordan, up to 50% off.
Education programs to develop and advance your career.