Assistant Store Manager - Famous Footwear

Caleres • New Orleans, LA

5d

About The Position

The full-time Assistant Store Manager provides an excellent shoe-store experience through customer engagement and serves as store leader when the Store Manager is absent. The role develops and motivates associates to achieve sales and growth goals through personal example, coaching, training, and development. It supports a customer-focused, inclusive store culture and keeps the team informed about product and trends. The Assistant Store Manager also partners with the Store Manager on hiring, staffing, sales performance, talent development, store operations, and compliance with company policies and programs.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion while partnering with the Store Sales Manager as needed.
• Strong cognitive skills, including problem-solving analysis, decision-making, and financial and quantitative analysis.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule that may include holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.
• Experience as a team leader.
• Experience mentoring and training associates in selling techniques and operational processes.

Responsibilities

• Inspire associates to build customer relationships and deliver operational excellence through coaching on customer-connection selling behaviors.
• Seek and network with external talent; collaborate with the Store Manager to interview and hire associates.
• Manage daily retail operations, including pricing, shipping processing, inventory, and store standards.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and use insights with the Store Manager to improve store results.
• Foster an inclusive, respectful, positive team environment and support associate engagement, retention, and performance.
• Act as store leader when the Store Manager is absent.
• Train, develop, and inspect work to ensure compliance with company policies and programs.
• Assess team strengths and development opportunities and partner with the Store Manager to develop internal talent.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• Relaxed dress code and supportive small-team environment.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Ability to transfer among more than 850 store locations.
• Employee assistance programs with emotional support, work-life solutions, legal guidance, and financial resources.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED