Assistant Store Manager - Famous Footwear

Famous Footwear • GRETNA, NE

7d

About The Position

The Assistant Store Manager helps provide a strong shoe-store experience for customers and serves as the store leader when the Store Manager is absent. The role supports sales and growth goals by motivating, coaching, training, and developing associates; creating a welcoming and inclusive team culture; and maintaining high standards for customer service, store presentation, and retail operations. The Assistant Store Manager partners with the Store Manager on staffing, recruiting, hiring, performance improvement, and development of internal talent. The position requires enthusiasm for shoes and retail, sound judgment, and the ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.

The role includes regular movement throughout the sales floor and physical work such as lifting, walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Associates may regularly need to lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion while partnering with the Store Manager as needed.
• Strong problem-solving, analysis, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.
• Enthusiasm for shoes, products, and current trends.

Responsibilities

• Inspire associates to build customer connections and deliver excellent service and operational execution through coaching and role modeling.
• Seek and network with external candidates, and collaborate with the Store Manager to interview and hire associates.
• Support training and development of associates in selling behaviors, customer experience, and operational processes.
• Oversee daily retail operations, including pricing, shipping processing, inventory, and maintaining store standards.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales and store goals, and work with the Store Manager to use insights and observations to improve results.
• Promote a positive, inclusive, and respectful work environment and support associate engagement and retention.
• Act as store leader in the Store Manager’s absence and uphold company policies and program compliance through training, inspection, and follow-up.
• Assess team strengths and development opportunities and partner with the Store Manager to develop internal talent.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow into corporate roles.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Access to Dayforce Wallet for pay as it is earned, without fees.
• Ability to transfer among more than 850 store locations.
• Employee assistance programs providing 24/7 emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health benefits, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED