Assistant Store Manager - Famous Footwear

Caleres • Eagan, MN

7d • $16 - $20

About The Position

As a full-time Assistant Store Manager at Famous Footwear, you provide a welcoming shoe-store experience for the whole family through customer engagement. You act as store leader when the Store Manager is absent and help motivate the team to achieve sales targets and growth goals. Through personal demonstration, training, and development, you support a customer-focused store culture and help associates stay informed about products, trends, and presentation.

The role combines people leadership, talent discovery, sales performance, and retail operations. You collaborate with the Store Manager on hiring, staffing, store results, and talent development, while maintaining company standards and compliance. You also help build an inclusive, positive team environment and support strong associate engagement and performance.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales is preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates to deliver an engaging customer experience and execute operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager as needed.
• Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.

Responsibilities

• Promote customer relationships and coach associates on selling behaviors that support the Customer Connection.
• Seek and network with external talent, and collaborate with the Store Manager to interview and hire candidates.
• Support associate training, development, and coaching on customer experience, selling techniques, and operational processes.
• Oversee daily retail operations, including pricing, shipping processing, and inventory, while maintaining store standards.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and store performance, and work with the Store Manager to use observations and insights to improve results.
• Foster an inclusive and respectful team environment and encourage a positive, proactive mindset.
• Step in as store leader when the Store Manager is away.
• Maintain company policies and program compliance through training, ongoing development, inspection, and follow-up.
• Assess team strengths and development opportunities and support internal talent development with the Store Manager.

Benefits

• 30% associate discount across Caleres retail stores.
• Education assistance of up to $7,500 per year for full-time associates.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Dayforce Wallet access to earned pay without fees.
• Ability to transfer among more than 850 store locations.
• Employee assistance programs offering emotional support, work-life solutions, legal guidance, and financial resources.
• Paid time off, health benefits, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED