Assistant Store Manager - Famous Footwear

Caleres • West Valley City, UT

11d

About The Position

As a full-time Assistant Store Manager at Famous Footwear, you help deliver an excellent shoe-store experience through customer engagement, sales, and operational excellence. You act as the store leader when the Store Manager is absent and develop your people-leadership skills by motivating associates to achieve sales targets and growth goals. Through personal example, coaching, training, and development, you help build a team culture that encourages customer loyalty and strong store performance. You stay current on footwear trends and support associates in learning about products and store presentation.

You foster customer relationships and camaraderie, help discover and hire talent, support staffing needs, and oversee daily retail operations such as pricing, shipping processing, and inventory. You use performance insights with the Store Manager to improve results, support an inclusive and positive team environment, and develop associates. You help uphold company policies and programs through training, ongoing development, inspection, and follow-up.

The role requires a flexible schedule, including holidays, nights, weekends, and extended hours. Physical demands include regularly lifting up to 40 pounds and frequent movement and activity on the sales floor. Other responsibilities may be performed as needed to meet business needs.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales is preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion while partnering with the Store Sales Manager as needed.
• Strong problem-solving, analysis, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.
• Experience as a team leader.
• Experience interviewing, hiring, and training teams.

Responsibilities

• Inspire associates to deliver strong customer connections through coaching on selling behaviors and by fostering a caring, collaborative culture.
• Seek and network with external talent, and collaborate with the Store Manager to interview and hire candidates.
• Support daily retail operations, including pricing, shipping processing, inventory, and maintaining store standards.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and use insights with the Store Manager to improve store results.
• Promote an inclusive, respectful, positive, and proactive team environment that supports associate retention and performance.
• Act as the store leader when the Store Manager is absent.
• Support compliance with company policies and programs through training, development, inspection, and follow-up.
• Assess associates’ strengths and development opportunities and partner with the Store Manager to develop internal talent.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow into corporate roles.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Ability to transfer among more than 850 store locations.
• 24/7 Employee Assistance Programs offering emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED