Assistant Store Manager - Famous Footwear

Caleres • Augusta, ME

2d • $20 - $26

About The Position

As a full-time Assistant Store Manager at Famous Footwear, you provide a great shoe-store experience through customer engagement and act as the store leader when the Store Manager is absent. You help motivate, coach, and develop associates to achieve sales and growth goals, maintain high standards for customer service and store presentation, and support a positive, inclusive team culture. You are enthusiastic about shoes and trends and help the team stay informed about the products.

The role supports hiring and talent development, retail operations, staffing, sales performance, and compliance with company policies and programs. You work with the Store Manager to assess team strengths and opportunities, improve results, and ensure the store is well run and products are easy to shop. Other responsibilities may be performed as needed to meet the needs of the business.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates to deliver an engaging customer experience and execute operational tasks.
• Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager, as needed.
• Strong cognitive skills, including problem-solving, analysis, decision-making, and financial and quantitative analysis.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule that includes holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.

Responsibilities

• Inspire associates to build customer relationships and deliver operational excellence through coaching on customer-connection selling behaviors.
• Network for external talent and collaborate with the Store Manager to interview and hire candidates.
• Support training, development, and retention of associates.
• Manage daily retail operations, including pricing, shipping processing, and inventory, while maintaining store standards.
• Support staffing levels based on associate availability, peak days, and seasonal hiring needs.
• Drive sales goals and use insights and observations with the Store Manager to improve store performance.
• Foster a diverse, inclusive, positive, and respectful work environment, leading by example and supporting associates.
• Act as the store leader in the Store Manager’s absence.
• Support compliance with company policies and programs through training, ongoing development, inspection, and follow-up.
• Assess team strengths and development opportunities and build internal talent in partnership with the Store Manager.
• Perform other responsibilities as needed to meet the needs of the business.

Benefits

• 30% associate discount across Caleres retail stores.
• Education assistance of up to $7,500 per year for full-time associates.
• Relaxed dress code and a supportive, hands-on team environment.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Ability to transfer among more than 850 store locations.
• 24/7 access to employee assistance resources, including emotional support, work-life solutions, legal guidance, and financial resources.
• PTO, health benefits, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED