Assistant Store Manager (Operations)

Maverik • Flagstaff, AZ

1d • $24 - $26

About The Position

The Assistant Store Manager (Operations) helps lead the team, support daily store operations, and create an exceptional customer experience. This role is cross-trained between Food Service and Front-of-Store and supports a culture of service, teamwork, and accountability. The Assistant Store Manager models Maverik’s Greet, Engage, and Thank (GET) customer-service expectations, coaches Team Members, and helps keep the store and Food Service operation running smoothly.

The role assists with training, mentoring, and supervising Team Members. Applicants must be at least 21 years old and obtain and maintain the food safety certification required by the applicable state or local jurisdiction. Maverik stores operate 24/7, so flexibility to work nights, weekends, and holidays may be needed. The position involves frequent standing, walking, handling, reaching, bending, stooping, squatting, crouching, kneeling, pushing, and moving items weighing up to 50 pounds. Team Members must work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.

Requirements

• Must be at least 21 years old.
• Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
• Must be flexible to potentially work nights, weekends, and holidays in 24/7 stores.
• Strong interpersonal and communication skills to engage effectively with Team Members and provide exceptional customer experiences.
• Ability to remain calm under high-pressure situations while delivering exceptional customer service.
• Strong problem-solving skills, including recognizing and analyzing issues and creating effective solutions.
• Ability to perform frequent standing, walking, handling, reaching, bending, stooping, squatting, crouching, kneeling, and pushing, and to lift, carry, or move objects weighing up to 50 pounds.
• Ability to work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.

Nice To Haves

• At least 1 year of supervisory experience is preferred.

Responsibilities

• Champion Maverik’s GET (Greet, Engage, and Thank) customer-service expectations by modeling behaviors, coaching Team Members on consistent execution, and holding the team accountable for a welcoming and engaging customer experience.
• Work alongside the team as needed and help ensure the store and Food Service operation run smoothly.
• Assist with training, mentoring, and supervising Team Members.

Benefits

• Employee fuel discount and 50% off food and drinks.
• Annual profit-sharing eligibility.
• Medical, dental, and vision insurance for full-time Team Members.
• 401(k) plan with company match.
• $20,000 company-paid life insurance.
• Parental leave.
• Education assistance or reimbursement program.
• Career growth opportunities, promotion from within, and consistent raises.
• Eligibility for a bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed