Assistant Store Manager - Fresh - 46 Hours

Brookshire Grocery Company•Tulsa, OK

2d•Onsite

About The Position

The Assistant Store Manager is responsible for managing fresh perimeter departments, including bakery, deli, produce, and market. The role ensures product quality, food and physical safety, adequate inventory levels, effective merchandising, adherence to Company standards and procedures, achievement of store sales and profits using acceptable business practices, and strong customer service. The position supports store operations and helps manage operating expenses to maximize cash flow, EBITDA, sales, gross margin, and net profit. It includes supervising and developing partners, reviewing business performance, maintaining store conditions and food-safety standards, and carrying out short-term objectives aligned with Company and banner strategies. Work is generally performed in a retail store, with occasional exposure to outdoor weather, extreme temperatures, wet or slippery conditions, and cleaning agents.

Requirements

Minimum age of 18.
An associate degree in a related field and two or more years of related experience, or an equivalent combination of experience and/or higher education.
Advanced knowledge of retail grocery store operations.
Intermediate understanding of Company checkout policies and procedures.
Intermediate knowledge of, and compliance with, state laws regarding alcohol, tobacco, and lottery sales, where applicable.
Intermediate knowledge of anti-money laundering and other government regulations related to monetary transactions.
Intermediate knowledge of cash registers.
Intermediate knowledge of on-site fuel station procedures, if applicable.
Basic mathematical skills.
Ability to lead and motivate others and communicate effectively in writing and verbally with customers and partners.
Ability to remain professional and courteous with customers, organize and prioritize work, manage time, prepare reports and business correspondence, and maintain attention to detail.
Ability to carry out short-term strategic objectives aligned with Company initiatives, multitask in a fast-paced environment, and tactfully evaluate partner performance and make corrections.
Ability to maintain confidentiality and learn new technology systems, methods, and processes.
Ability to perform basic Microsoft Office functions.
Ability to safely work with sharp objects such as knives and box cutters and operate a manual or electric pallet jack.
Ability to work variable shifts, including nights, weekends, and holidays.
Must identify potential hazards, remedy them or place appropriate warnings as soon as reasonably possible, and report hazards that cannot be immediately remedied to a supervisor.
Must obtain HIPAA certification through the Company LEARN/LMS program within two weeks of starting in the role.
Must obtain Tobacco/Alcohol certification (TABC/LACT/AATC/ABLE) through the Company LEARN/LMS program within two weeks of starting in the role, where applicable.
Must obtain Manager Food Safety certification through the Company LEARN/LMS program within two weeks of starting in the role.
Must obtain Anti-Money Laundering (AML) certification through the Company LEARN/LMS program within two weeks of starting in the role.
Partners must be at least 21 years old to drive for Company business under the BGC Business Driver Policy.

Responsibilities

Interview, hire, train, develop, schedule, direct, and evaluate partners; assign work, recognize or discipline partners, address complaints, and resolve problems.
Ensure effective training for partners in supervised departments.
Review historical data to forecast sales from advertisements and promotions; manage inventory and in-stock levels; review profit and loss, sales, shrink, and labor data; and report related issues to upper management.
Maintain and improve sales performance, cash flow, public relations, product quality, and work standards.
Frequently open or close the store; maintain a presentable shopping environment; ensure adequate staffing, safety, responsiveness, and fiscal management of cash and monetary assets.
Enforce quality-control and food-safety standards across multiple departments, ensure dated products are stocked and rotated properly, and maintain cooler and freezer organization.
Verify consistent adherence to proper cooking and holding temperatures.
Conduct store inspections and take appropriate action to ensure conditions meet Company standards.
Review planograms and execute merchandising plans using displays, store layouts, and category promotions; ensure accurate pricing and signage.
Develop and implement loss-prevention and shrink-reduction initiatives and strategies.
Plan short-term strategic objectives aligned with banner strategies, anticipate problems, and revise plans as circumstances change.
Assist with directing store operations and managing operating expenses to maximize cash flow, EBITDA, sales, gross margin, and net profit.
Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
Model exemplary customer service and enforce customer-engagement standards, including greeting customers, answering questions, and responding to complaints.
Check inventory on trucks, unload products, and ensure accuracy of inventory, product ordering, and related paperwork.