Assistant Store Manager - Fresh - 46 Hours

Brookshire's•Tulsa, OK

7h•Onsite

About The Position

The Assistant Store Manager is responsible for managing the fresh perimeter departments, including bakery, deli, produce, and market. The role ensures product quality, food and physical safety, inventory levels, merchandising execution, compliance with Company standards and procedures, store sales and profits, and customer service. The position also assists in directing store operations and managing operating expenses to support cash flow, EBITDA, sales, gross margin, and net profit. The role frequently requires opening or closing the store and working variable shifts, including nights, weekends, and holidays. The Assistant Store Manager leads department partners and supports store operations through hiring, training, scheduling, performance management, inventory oversight, food safety, merchandising, loss prevention, customer service, and monitoring business results. Work is generally performed in a retail store, with occasional exposure to outdoor weather, extreme cold or heat, wet or slippery conditions, and cleaning agents.

Requirements

Minimum age of 18; partners must be at least 21 to drive for Company business under the BGC Business Driver Policy.
Associate degree in a related field and two or more years of related experience, or an equivalent combination of experience and/or higher education.
Advanced knowledge of retail grocery store operations.
Intermediate understanding of Company checkout policies and procedures; applicable state laws for alcohol, tobacco, and lottery sales; anti-money-laundering and other government regulations relating to monetary transactions; cash registers; and on-site fuel station procedures, if applicable.
Basic mathematical skills.
Ability to lead and motivate others and communicate effectively in writing and verbally with customers and partners.
Ability to remain professional and courteous with customers.
Ability to organize, prioritize, manage time, prepare reports and business correspondence, and attend to detail.
Ability to carry out short-term strategic objectives aligned with Company initiatives and multitask in a fast-paced environment.
Ability to evaluate partner performance and make corrections tactfully.
Ability to maintain confidentiality and learn new technology systems, methods, and processes.
Ability to perform basic Microsoft Office functions.
Ability to work safely with sharp objects such as knives and box cutters and operate a manual or electric pallet jack.
Ability to work variable shifts, including nights, weekends, and holidays.
Obtain HIPAA certification through the Company LEARN/LMS program within two weeks of starting in the role.
Obtain applicable Tobacco/Alcohol certification (TABC/LACT/AATC/ABLE) through the Company LEARN/LMS program within two weeks of starting in the role, where applicable.
Obtain Manager Food Safety certification through the Company LEARN/LMS program within two weeks of starting in the role.
Obtain Anti-Money Laundering (AML) certification through the Company LEARN/LMS program within two weeks of starting in the role.
Continuously use close and distance vision, depth perception, or the ability to focus; stand or walk; and talk and hear.
Frequently use hands for reaching, touching, or handling; perform fine finger movements; bend, kneel, or squat; and push, pull, maneuver, or lift objects up to 40 pounds.
Occasionally push, pull, maneuver, or lift objects up to 75 pounds.
Attend work as required.

Responsibilities

Interview, hire, train, develop, schedule, assign, and direct partners; appraise performance, reward and discipline partners, address complaints, and resolve problems.
Ensure effective training of partners in supervised departments.
Review historical data to forecast sales from advertisements and promotions.
Manage inventory and item-management processes to maintain satisfactory in-stock levels.
Review profit and loss, sales, shrink, and labor data, and summarize related issues for upper management.
Maintain and improve sales performance, cash flow, public relations, product quality, and work standards.
Frequently open and close the store; ensure it is presentable, adequately staffed, safe, responsive to customers, and fiscally responsible with cash and monetary assets.
Enforce quality-control and food-safety standards across departments; ensure dated products are stocked and rotated properly, coolers and freezers are organized, and cooking and holding temperatures meet food-safety standards.
Conduct store inspections and take action to ensure conditions meet Company standards.
Review planograms and execute merchandising plans, displays, store layouts, and category-management promotions to increase sales.
Ensure pricing and signage accuracy.
Develop and implement loss-prevention and shrink-reduction initiatives and strategies.
Plan short-term strategic objectives aligned with banner strategies, anticipate problems, and revise plans as circumstances change.
Assist in directing store operations and managing operating expenses to maximize cash flow, EBITDA, sales, gross margin, and net profit.
Promote and maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
Model exemplary customer service and enforce customer-engagement standards, including greeting customers, answering questions, and responding to complaints.
Check truck inventory, unload products, and ensure accuracy of inventory, product ordering, and related paperwork.
Remain alert to potential hazards, remedy them or place appropriate warnings as soon as reasonably possible, and report hazards that cannot be immediately remedied to a supervisor.