Retail Assistant Store Manager - 2851
About The Position
The Assistant Store Manager partners with the Store Manager to support daily store operations, develop team members, deliver exceptional customer service, and help drive profitability. The role provides hands-on leadership experience while working with a wide variety of merchandise, including jewelry, electronics, tools, and more. Compensation is $19.00–$22.00 per hour, plus commission and store performance bonus opportunities. Associates can earn 2–8% commission based on individual performance; full details are provided during the interview process. The position may serve as Manager on Duty, oversee opening and closing procedures, and support sales, inventory accuracy, asset protection, compliant loan and buying transactions, merchandising, and achievement of business objectives. The role requires a flexible retail schedule, including weekends and holidays, and physical tasks such as standing, walking, and lifting up to 50 pounds. Firearms may be among the merchandise at FFL locations; certification is provided.
Requirements
- At least 18 years old.
- High school diploma, GED, or equivalent experience.
- Strong leadership, coaching, team development, and customer service skills.
- Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
- Flexible retail schedule, including weekends and holidays.
- Comfort working with a variety of merchandise; firearms may be present at FFL locations, with certification provided.
- Team-oriented mindset and strong customer service skills.
- Basic math and computer skills.
Nice To Haves
- Previous leadership, key-holder, supervisory, or management experience.
- Experience using retail checkout systems.
- Bilingual applicants are encouraged to apply.
Responsibilities
- Support daily store operations and serve as Manager on Duty when needed.
- Deliver exceptional customer service and resolve customer concerns.
- Coach, train, and develop team members to meet company standards.
- Assist with recruiting, hiring, and retaining top talent.
- Help drive store sales, profitability, and performance goals.
- Maintain inventory accuracy and support asset protection initiatives.
- Open and close the store, including cash handling and operational procedures.
- Monitor loan and buying transactions to ensure compliance and accuracy.
- Maintain attractive merchandising and store presentation standards.
- Analyze performance metrics and support achievement of business objectives.
- Build product knowledge across a wide variety of merchandise categories.
- Assist customers or retrieve merchandise from exterior areas as needed.
Benefits
- Commission up to 8%.
- Additional bonus opportunities based on store performance.
- Earned Wage Access available after day 2.
- Employee discounts starting day one.
- Vacation and Sick/Personal time based on tenure and applicable state/local requirements.
- 401(k) auto-enrollment after 6 months, subject to age requirements.
- Tuition reimbursement opportunities for eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
