Retail Assistant Store Manager - 2851

First Cash • St. Petersburg, FL

13d

About The Position

The Assistant Store Manager partners with the Store Manager to support daily store operations, develop team members, deliver exceptional customer service, and help drive store profitability. The role includes hands-on leadership and work with merchandise such as jewelry, electronics, tools, and other categories. Associates can earn $19.00–$22.00 per hour, plus commission and store performance bonuses. Commission is 2–8% based on individual performance; full details are provided during the interview process.

The position supports store performance and customer relationships while helping maintain accurate inventory, protect assets, and ensure loan and buying transactions are handled accurately and in compliance. The role may serve as Manager on Duty and includes opening and closing the store, cash handling, and operational procedures. Stores generally operate from 9 AM to 6 PM, and many are closed Sundays; the role requires a flexible retail schedule, including weekends and holidays.

The role requires standing, walking, lifting up to 50 pounds, and performing other physical tasks. Employees may work with firearms at locations with a Federal Firearms License (FFL); certification is provided. Employees may also assist customers or retrieve merchandise from exterior areas. Employment offers require agreement to a binding arbitration process. FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.

Requirements

• At least 18 years old.
• High school diploma, GED, or equivalent experience.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
• Availability for a flexible retail schedule, including weekends and holidays.
• Comfort working with a variety of merchandise; firearms may be present in FFL locations, with certification provided.
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills.
• Willingness to assist customers or retrieve merchandise from exterior areas.

Nice To Haves

• Previous leadership, key-holder, supervisory, or management experience.
• Retail checkout system experience.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Benefits

• Competitive hourly pay of $19.00–$22.00, plus commission up to 8%.
• Store performance bonus and additional bonus opportunities based on store performance.
• Earned Wage Access available after day 2.
• Employee discounts starting day one.
• Vacation and sick/personal time based on tenure and applicable state and local requirements.
• 401(k) auto-enrollment after 6 months, subject to age requirements.
• Tuition reimbursement opportunities for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED