Full-Time Assistant Store Manager

ALDI•Allentown, PA

About The Position

The Assistant Store Manager supports store leadership by assisting with day-to-day store activities, overall store performance, scheduling, and operational action plans. The role includes developing team members, maintaining customer service and store standards, and helping meet payroll, inventory, and loss-prevention goals. Duties must be performed with or without reasonable accommodation.

Requirements

  • At least 18 years of age.
  • Ability to work independently and as part of a team.
  • Ability to provide and lead others in providing prompt, courteous customer service.
  • Ability to develop rapport, trust, and open communication with direct reports.
  • Ability to interpret and apply company policies and procedures.
  • Ability to set goals and guide employee performance to ensure quality and completion of assignments.
  • Ability to evaluate and drive the performance of self and others.
  • Ability to understand and apply management principles related to budgeting, personnel costs, and expenses.
  • Ability to operate a cash register efficiently and accurately.
  • Ability to safely operate an electric or manual hand jack, floor scrubber, and cardboard baler, and perform general cleaning duties to company standards.
  • Excellent verbal and written communication skills.
  • Ability to stay organized, multitask efficiently, follow instructions, and attend to detail.
  • Meet applicable state and local requirements for handling and selling alcoholic beverages.
  • Minimum of 3 years of progressive experience in a retail environment.
  • Ability to stock merchandise from receiving to shelving and place products weighing up to 45 pounds on shelving at various heights.
  • Regularly sit, stand, bend, reach, push, pull, lift, carry, and walk about the store.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior management experience preferred.

Responsibilities

  • Assist the direct leader in developing and implementing action plans to improve operating results.
  • Establish and communicate responsibilities and performance expectations to direct reports.
  • Identify training and development opportunities for direct reports.
  • Communicate and model company strategy and core values to foster teamwork and employee engagement.
  • Monitor the competitive environment and inform the direct leader of needed adjustments.
  • Provide product feedback and recommendations about items to carry or discontinue.
  • Participate in interviewing store personnel.
  • Communicate weekly information, team milestones, developments, and concerns.
  • Ensure personnel follow inventory procedures, product-handling guidelines, and cash-control policies.
  • Resolve operational customer concerns appropriately when the direct leader is absent.
  • Identify and rectify hazards, ensure proper ergonomics, and keep store equipment in proper working order.
  • Maintain store cleanliness and signage standards.
  • Assist with maintaining stock levels through appropriate product ordering.
  • Merchandise products neatly to maximize sales.
  • Ensure product quality, freshness, and accurate signage.
  • Assist with store payroll and total-loss budgets, inventory counts, and training new employees.
  • Supervise day-to-day team operations and escalate issues when necessary.
  • Ensure direct reports complete assignments in a timely and effective manner to support customer service.
  • Follow company policies and procedures and protect the security and confidentiality of documents and data.
  • Perform other duties as assigned.
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