Assistant Store Manager - Brentwood
About The Position
The Assistant Store Manager supports the Store Manager in running daily store operations, delivering exceptional client experiences, and driving sales and profitability. The role leads, coaches, and develops the team; recruits and onboards talent; fosters learning and accountability; and helps build an inclusive, high-performing store culture. The Assistant Store Manager also resolves client concerns, supports loyalty and personalized experiences, maintains store presentation and compliance, and optimizes inventory and staffing in a fast-paced retail environment. This role is performed on-site at 330 Franklin Rd, Nashville, TN 37027. Availability is required for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and improving team performance through hands-on leadership.
- Ability to recruit, inspire, and develop talent and foster an energetic, collaborative atmosphere.
- Strong communication and interpersonal skills, including the ability to build trust, provide constructive feedback, and facilitate open dialogue.
- Commitment to coaching and developing teams through tailored mentorship, real-time coaching, and actionable feedback.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support smooth daily operations and deliver exceptional client experiences while driving sales and profitability.
- Coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Promote continuous learning through real-time coaching, actionable feedback, and ongoing support.
- Conduct performance appraisals and provide feedback and mentorship to support team members’ development and engagement.
- Deliver outstanding service, resolve client concerns, and encourage engagement through loyalty programs and personalized experiences.
- Maintain Sephora’s store standards, including a visually inspiring and immaculate environment, and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
Benefits
- Medical, dental, and vision coverage
- Disability and life insurance
- 401(k) with 4% match
- Flexible spending account (FSA) and health savings account (HSA) programs
- Student Debt Retirement plan, with qualifying student loan payments eligible to earn the company 401(k) match
- Vacation paid time off, sick paid time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services
- Opportunities for free products or gratis and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility to earn bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
