Assistant Store Manager - Brentwood

Sephora•Brentwood, TN

1d•$60,100 - $73,600•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in leading store operations, developing the team, and elevating the client experience. This role helps ensure smooth daily operations, exceptional service, sales growth, and profitability in a fast-paced retail environment. It is based on-site at Sephora’s Brentwood Place store in Nashville, Tennessee, and requires availability for evenings, weekends, and holidays. The Assistant Store Manager leads and develops associates through recruiting, onboarding, coaching, feedback, performance appraisals, and mentorship. The role also drives client satisfaction and loyalty, maintains store presentation and compliance with company standards, and optimizes inventory and staffing resources. The position includes physical work such as lifting and carrying up to 50 pounds, stocking shelves, standing and walking throughout a shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $60,100 to $73,600. Employees may also be eligible for bonuses. Benefits described include medical, dental, and vision coverage; disability and life insurance; a 401(k) with a 4% match; FSA and HSA programs; a student debt retirement plan; paid vacation and sick time and protected leave; training, tuition reimbursement, and leadership development; merchandise and service discounts; free products; mental health and financial coaching; and volunteer and donation matching. Some benefits have eligibility requirements and may depend on job classification and length of employment.

Requirements

Demonstrated success as a retail assistant manager in a fast-paced, high-volume environment, driving results and team performance.
Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
Strong communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
Commitment to coaching and development through mentorship, real-time coaching, and actionable feedback.
Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
Availability to work evenings, weekends, and holidays.
Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

Collaborate with the Store Manager to support daily store operations, client experience, sales, and profitability.
Coach, inspire, and empower the team to meet performance goals and foster development and accountability.
Attract, hire, and onboard talent to build a diverse and inclusive team.
Provide real-time coaching, actionable feedback, and ongoing support to develop associates.
Conduct performance appraisals and provide mentorship to support team members’ career development and engagement.
Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
Optimize inventory and staffing resources and adapt to changing priorities and opportunities.