Assistant Store Manager, Full-time

Goodwill Industries of Greater Grand Rapids • Grand Rapids, MI

3d

About The Position

The Assistant Store Manager works in concert with the Store Manager to oversee hourly personnel and help operate a safe, clean, and friendly place of business. The role provides leadership through professional conduct, sound decision-making, effective interpersonal communication, and setting an example for Goodwill staff. The position starts at $18.00 per hour.

Requirements

• High school diploma or equivalent.
• Solid mathematical skills.
• Valid driver's license.
• Reliable personal transportation.
• Well-developed sense of responsibility and coping ability.
• Ability to meet the physical and vision demands described in the posting, including lifting up to 50 pounds occasionally.

Nice To Haves

• Some managerial experience.
• Some retail sales experience.

Responsibilities

• Oversee the behavior of hourly personnel in concert with the Store Manager and help maintain a safe, clean, and friendly place of business.
• Demonstrate professional behavior and decision-making, communicate effectively, and set an example for staff.
• Greet and assist customers and donors promptly, provide excellent customer service, and address or communicate concerns to the Store Manager.
• Work with the Store Manager to ensure staff training is completed and support cross-training for Team Members.
• Assist the Store Manager in meeting sales and production goals.
• Maintain merchandising standards for stocking and resets, following sizing, categorizing, and pricing guidelines.
• Maintain backroom operating standards.
• Assist in implementing and controlling store procedures and Goodwill policy.
• Complete daily, weekly, and monthly reports accurately and on time.
• Assist with daily and weekly cash-handling and banking procedures.
• Adhere to established store hours and check building security upon opening and closing.
• Help ensure store safety and security.
• Fulfill frontline staff duties as assigned.
• Follow Goodwill safety practices and attendance and punctuality standards.
• Communicate Goodwill's mission to customers and donors and promote and support Goodwill activities and initiatives.
• Uphold Goodwill values, organizational policies, procedures, safety requirements, accreditation standards, and applicable laws and regulations.

Benefits

• Up to 20 paid vacation days in the first year.
• Professional development services.
• Personal support services.
• Tuition reimbursement.
• 401(k) plan with employer match after six months.
• Medical, dental, life, disability, and accidental insurance available.
• 20% discount at greater Grand Rapids retail stores.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED