About The Position

The Assistant Store Manager supports the direct leader in managing store operations and performance. The role includes supervising day-to-day team activities, managing schedules, developing and implementing operational action plans, and identifying training and development opportunities. The Assistant Store Manager helps maintain inventory, product quality, merchandising, cleanliness, safety, payroll and loss-control targets, and customer service standards. The position also supports hiring, communicates important team information, and ensures employees follow company policies and procedures. This is a full-time position averaging 38 hours per week, with a starting wage of $25.50 per hour and a Year 2 wage of $26.50 per hour.

Requirements

  • Must be at least 18 years old.
  • Ability to work independently and as part of a team.
  • Ability to provide and lead others in providing prompt, courteous customer service.
  • Ability to build rapport, trust, and open communication with direct reports.
  • Ability to interpret and apply company policies and procedures.
  • Ability to establish goals and guide employee performance to ensure quality and completion of work.
  • Ability to evaluate and drive the performance of self and others.
  • Ability to understand and apply management principles related to budgeting, personnel costs, and expenses.
  • Ability to operate a cash register efficiently and accurately.
  • Ability to safely operate an electric or manual hand jack, floor scrubber, and cardboard baler, and perform general cleaning duties to company standards.
  • Excellent verbal and written communication skills.
  • Ability to stay organized, multitask, follow instructions, and pay attention to detail.
  • Meet applicable state and local requirements for handling and selling alcoholic beverages.
  • Minimum of 3 years of progressive experience in a retail environment.
  • Ability to stock merchandise and place products weighing up to 45 pounds on shelving at various heights.
  • Regularly sit, stand, bend, reach, push, pull, lift, carry, and walk about the store.
  • Must be able to perform duties with or without reasonable accommodation.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior management experience preferred.

Responsibilities

  • Assist the direct leader with developing and implementing action plans to improve operating results.
  • Establish and communicate job responsibilities and performance expectations to direct reports.
  • Identify training and development opportunities for direct reports.
  • Communicate and model company strategy and core values to promote teamwork and employee engagement.
  • Monitor the competitive environment and inform the direct leader of necessary adjustments.
  • Provide product feedback and recommend items to carry or discontinue.
  • Participate in interviewing store personnel.
  • Communicate weekly information, team milestones, developments, and concerns.
  • Ensure personnel follow inventory procedures, product handling guidelines, and cash control policies.
  • Resolve operational customer concerns appropriately when the direct leader is absent.
  • Identify and correct hazards, ensure proper ergonomics, and maintain store equipment in proper working order.
  • Maintain store cleanliness and signage standards.
  • Assist with maintaining stock levels through appropriate product ordering.
  • Merchandise products neatly to maximize sales.
  • Ensure product quality and freshness and the accuracy of product signage.
  • Assist with store payroll and total loss budgets, inventory counts, and training new employees.
  • Supervise day-to-day team operations and escalate issues when necessary.
  • Ensure direct reports complete assigned work effectively and on time to provide a high level of customer service.
  • Follow company policies and procedures and protect the security and confidentiality of documents and data.
  • Perform other duties as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service