About The Position

Banter by Piercing Pagoda is seeking an Assistant Store Manager to support the Store Manager and help the team meet sales and profit projections. The role contributes to a high standard of customer satisfaction, develops team members’ skills and product knowledge through training and evaluation, and assists with recruiting and selection. The Assistant Store Manager also follows and enforces company policies and procedures and performs other operational and strategic duties. The company emphasizes integrity, diversity, teamwork, advancement, and promotion from within, and provides training in sales techniques, product knowledge, and career skills.

Requirements

  • At least one year of retail experience; experience with a jeweler or specialty retailer is preferred.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.
  • Commitment to excellence, desire to grow, and ability to provide a superior customer experience.

Nice To Haves

  • Retail experience with a jeweler or specialty retailer.

Responsibilities

  • Assist the Store Manager in maintaining daily focus on individual and team members’ standards achievement to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Assist with recruiting and selecting team members.
  • Follow and enforce all company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training, including the Associate Training System, Management Training System, District Manager in Training, and career development.
  • Merchandise discounts.
  • Incentive trips and contests.
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