Assistant Store Manager (Operations)

Maverik • American Falls, ID

1d • $18 - $20

About The Position

The Assistant Manager (Operations) helps lead the team, support daily store operations, and create an exceptional customer experience. This full-time role is cross-trained between Food Service and Front-of-Store. The Assistant Manager models Maverik’s Greet, Engage, and Thank (GET) service expectations, coaches Team Members, and holds the team accountable for a welcoming and engaging customer experience. They work alongside the team as needed to help keep the store and Food Service operation running smoothly, and assist with Team Member training, mentoring, and supervision.

The position requires flexibility to work in 24/7 stores, potentially including nights, weekends, and holidays. Physical duties include frequent standing, walking, handling, reaching, bending, stooping, squatting, crouching, kneeling, and pushing, and may include lifting, carrying, or moving objects weighing up to 50 pounds. The role also requires safely working with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.

Requirements

• Must be at least 21 years old to apply.
• Must have flexibility to work in a 24/7 store, potentially including nights, weekends, and holidays.
• Strong interpersonal and communication skills to engage with Team Members and provide exceptional customer experiences.
• Ability to remain calm and composed under high-pressure situations while delivering customer service.
• Strong problem-solving skills, including recognizing and analyzing issues and creating effective solutions.
• Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
• Ability to perform the described physical duties, including moving objects weighing up to 50 pounds and safely working with high-temperature equipment while wearing appropriate personal protective equipment.

Nice To Haves

• At least 1 year of supervisory experience is preferred.

Responsibilities

• Champion Maverik’s Greet, Engage, and Thank (GET) customer service expectations by modeling behaviors, coaching Team Members, and holding the team accountable for a welcoming customer experience.
• Work alongside the team as needed and help ensure the store and Food Service operation run smoothly.
• Assist with the training, mentoring, and supervision of Team Members.
• Support daily store operations and help provide exceptional customer service.

Benefits

• Employee fuel discount and 50% off food and drinks.
• Annual profit sharing eligibility.
• Medical, dental, and vision insurance for full-time Team Members.
• 401(k) plan with company match.
• $20,000 company-paid life insurance.
• Parental leave.
• Education assistance or reimbursement program.
• Growth opportunities, including promotion from within and consistent raises.
• Eligibility for a bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed