Assistant Store Manager (Waunakee, Full-Time)

District Council of Madison Inc., Society of St. Vincent de Paul•Waunakee, WI

54d•Onsite

About The Position

In this full-time role, you will be a key member of the Waunakee St. Vincent de Paul thrift store team, which is tasked with delivering excellent service to our customers, donors and clients. The fundamental responsibility of this role is to assist in managing the day-to-day operations of the store. You will be working in a fun, rewarding, and compassionate environment dedicated to serving the community.

Requirements

Weekend availability
Ability to exercise superior judgment skills with the ability to work independently, manage multiple projects despite interruptions and can adapt to ever-changing needs and priorities
Ability to solve various problems of moderate scope and complexity and contribute to projects and goals
Ability to function in a professional business environment, have strong professional communication skills and provide a high level of confidentiality
Strong organizational skills and ability to set priorities and meet deadlines
Demonstrated ability to communicate and effectively interact with people across cultures, ranges of ability, ethnicities, and races. Display a willingness to communicate and interact effectively with individuals from diverse cultures, varying abilities, ethnicities, and races
Demonstrated implementation of best practices as required by the SVdP Safeguarding policy when interacting with children and vulnerable adults
Experience with Counterpoint or a similar POS system, Windows operating systems, Microsoft Office Suite and Google applications and typing 55 words per minute
Demonstrated success working in a collaborative, team-oriented environment
Continual learner, willing to seek additional opportunities to gain experience, knowledge and skills. Must manage deadlines well, planning and fulfilling responsibilities with minimal direction.
Valid driver’s license and reliable personal transportation
Ability to pass a pre-employment drug screen with a safety-sensitive position
Ability to follow instructions and work autonomously on assigned job duties
Ability to effectively communicate a wide variety of information to employees, customers, and clients. Good listening, verbal and written skills are required
Ability to perform mathematical calculations necessary to manage a retail business, the ability to prioritize and execute responsibilities, and the critical thinking skills necessary for good decision-making
Ability to work with a culturally and socially diverse population as represented by the employees, customers, and clients of the Society of St. Vincent de Paul
Employees must regularly lift and/or move up to 25 pounds without assistance and occasionally lift/move up to 50 lbs. with assistance from equipment or another person
Employee must be able to fulfill schedule requirements and work assigned shifts consistently and reliably

Nice To Haves

For the safety of the clients SVdP serves and as per the Safeguarding Policy, this position requires successfully completing a criminal background check

Responsibilities

Assist in training, supervising and coaching store personnel while implementing Store Sales Policies established by the Store Committee and work rules outlined in the Employee Handbook.
Make disciplinary recommendations to the Store Manager.
Manage departmental structure, development, and proper stocking and rotation of all thrift store merchandise.
Maintain proper cash handling and point-of-sale procedures.
Plan and manage projects related to departmental functions with the Store Manager.
Manage and support change with direct reports.
Respond creatively and effectively to the challenges of running a profitable facility through sales promotions and expense control.
Maintain a pleasant, professional, service-oriented environment by modeling expected behavior for other employees and promoting a sense of teamwork and good morale among the staff.
Make reasonable attempts to solve problems arising from customers, volunteers, clients, donors, and staff while utilizing de-escalation skills.
Monitor staffing levels and make recommendations for hiring new employees.
Make accurate judgments of acceptable items for resale-based donation acceptance list and current needs of the store.
Handle, load, and unload donated items and production, including furniture, boxes, bags, pallets, and other miscellaneous large items.
Assist the Store Manager with employee reviews and formal coaching expectations.
Communicate and represent the interests and needs of the store to the Store Manager.
Act as a champion of safety in the workplace, supporting programs, training, and tools that keep employees engaged in safety initiatives, effectively meeting compliance requirements and communicating issues or hazards to Senior leadership.
Communicate facility maintenance problems to the Store Manager and Facilities Manager to provide a safe and clean working environment that complies with all state and local building and fire codes.
Work with the Safety Manager to implement safety policies through training, reporting safety hazards, and correcting unsafe employee practices.
Attend management meetings as scheduled by the Senior Director of Retail Operations/Associate Director of Retail Operations in the Store Manager's absence.
Work hand in hand with staff to maximize production efficiencies and promote a spirit of teamwork within the store.
Actively contribute to a more equitable and inclusive organization.
Build authentic relationships across lines of difference, such as race, ethnicity, sexual orientation, class, ability, gender identity, citizenship status, or other identities.
Complete other duties/responsibilities as assigned by the Store Manager.
Provide Human Resources support and information to directors, managers, and staff.
Collaborate with staff on human resource projects and other committees.
Assist the Store Manager in payroll preparation – employee scheduling, approving PTO requests, keeping accurate time records, and documentation in accordance with the Attendance Policy. Noting FMLA, Sick time, and reasons for absence or lateness in the timecard.
Assist staff with requests and questions regarding Paylocity or applicable HRIS platform.
Support efforts to create a more inclusive and equitable organization. Participate in teamwork and collaboration, listening, fostering dialogue, and facilitating joint problem-solving while supporting an inclusive and equitable organization.
Adhere to the Safeguarding Policy by ensuring timely completion of mandatory training, staying updated on relevant training modules, and undergoing the necessary background checks to maintain compliance.