Full-Time Assistant Store Manager

ALDI•Antioch, IL

14d

About The Position

The Assistant Store Manager supports the effective and efficient operation of an ALDI store and reports directly to the Store Manager. The role oversees store operations to drive sales growth, control expenses, and maintain high customer satisfaction. It leads and develops store personnel, fosters a positive and collaborative environment, upholds ALDI values, and ensures adherence to company policies and procedures. The Assistant Store Manager contributes to store success through team management, operational excellence, and a customer-focused approach. This is a full-time position averaging 38 hours per week. The starting wage is $26.50 per hour, increasing to $27.50 per hour in Year 2. Occasional travel to divisional offices or training centers is required, as is travel to surrounding stores within 30 miles or a 45-minute drive, whichever is less, for management coverage as needed. Duties may be performed with or without reasonable accommodation.

Requirements

At least 18 years of age.
Ability to develop rapport, trust, and open communication that enhance team performance.
Ability to work independently and as part of a team to lead store personnel and achieve planned results.
Ability to understand and apply management principles in the Standard Operating Procedures, Store Employee Handbook, and company policies to meet store goals and compliance expectations.
Ability to perform leadership and administrative duties.
Ability to provide prompt and courteous customer service.
Ability to operate store equipment, including cash registers, floor scrubbers, cardboard balers, pallet jacks, handheld devices, and computers.
Ability to develop and maintain positive relationships with internal and external parties.
Effective verbal and written communication skills.
Ability to organize, prioritize, and complete activities effectively.
Ability to establish and successfully execute plans and goals.
Reliable and prompt attendance.
Ability to meet availability requirements.
Ability to perform the stated physical duties, including lifting and placing products weighing up to 45 pounds, with or without reasonable accommodation.

Nice To Haves

High school diploma or equivalent preferred.
Prior retail experience preferred.
Prior management experience preferred.

Responsibilities

Oversee appropriate resolution of employee and customer concerns, aligning with the Store Manager as needed.
Communicate job responsibilities and performance expectations to store personnel in conjunction with the Store Manager; lead and develop personnel.
Assist the Store Manager in developing and implementing action plans to improve operating results and personnel development.
Lead store tours during interview events and provide hiring recommendations to the Store Manager.
Inform the Store Manager of team developments and concerns in a timely and effective manner.
Communicate, cooperate, and interact effectively with ALDI employees at all levels, customers, third-party vendors, and business partners.
Lead, develop, and supervise the team to support sales, team engagement, customer satisfaction, and consistent high performance.
Model the company strategy and core values, and foster a positive, collaborative, team-oriented working environment.
Train and develop store personnel using company-provided materials and support their potential.
Ensure personnel follow customer service principles and demonstrate appropriate interactions with customers and coworkers.
Resolve concerns from personnel and customers or refer them to the Store Manager as necessary.
Model, communicate, and supervise compliance with company policies and procedures.
Prepare, manage, and revise weekly schedules according to scheduling procedures when the Store Manager is absent.
Ensure personnel follow expense guidelines, inventory procedures, product-handling practices, and cash-handling policies to minimize loss.
Ensure personnel maintain zone and merchandising standards.
Support the Store Manager in achieving store KPI budgets by implementing action plans.
Monitor the competitive environment around the store and inform the Store Manager of changes.
Oversee compliance with company policies and procedures and applicable federal, state, and local regulations.
Maintain a safe work environment by identifying and correcting hazards, promoting proper ergonomics, and keeping equipment in proper working order.
Support shift start-up, store team and management team meetings, financial reviews, store resets, and weekly operations agenda action items.
Stock shelves and displays neatly according to merchandising planograms to maximize sales.
Use the POS system to scan and process purchases accurately and report scanning concerns or errors to store management.
Complete curbside pickup orders by retrieving and verifying items and delivering them promptly to customers’ vehicles from the staging area.
Perform general cleaning tasks to company standards.
Perform other duties as assigned.