Assistant Store Manager

Genuine Parts Company•Ruckersville, VA

13d

About The Position

The Assistant Store Manager supports the Store Manager across store functions while maintaining active customer-facing sales responsibilities. The role provides oversight of operations, including counter sales, inventory and receiving, delivery coordination, housekeeping, and other tasks. The Assistant Store Manager coaches team members, monitors progress, and steps in as needed to maintain standards, coverage, and continuity. This position is designed as a developmental pathway to Store Manager and may involve overtime based on business needs, as well as keyholder duties opening and closing the store. The position is performed in a retail and warehouse environment with frequent customer interaction. It requires extended periods of standing and walking, lifting and moving parts and equipment up to approximately 60 pounds, frequent bending, stooping, and reaching, and use of ladders or stools. The work involves multitasking and attention to detail, including visually identifying part numbers and sequences.

Requirements

High school diploma or equivalent.
Leadership experience.
Experience in the automotive aftermarket service industry or automotive hobby/DIY world, or willingness to learn about the automotive field.
Passion for customer care and building long-term relationships.
Ability to thrive in a very fast-paced and complex environment.
Knowledge of cataloging and/or inventory management systems.
Ability to lift 60 pounds in some situations.
Customer-centric approach toward external and internal customers.
Ability to perform the physical demands of the position, including prolonged standing and walking, lifting and moving parts and equipment, bending, stooping, reaching, and using ladders or stools.

Nice To Haves

Technical or trade school courses or degree completion.
Background or passion in the automotive, heavy equipment, farm, diesel, marine, or dealership industries.
Experience in a parts store, auction, retail store, auto body/collision, or management in a fast food, restaurant, or convenience store.
ASE certifications.
NAPA Know How.

Responsibilities

Partner daily with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance.
Sell and build customer relationships across retail and wholesale channels, including in-store, phone, and external dealer or wholesale calls as needed.
Model expected behaviors, processes, and customer standards.
Execute or oversee opening and closing routines, including security, cash reconciliation, end-of-day reporting, and facility readiness.
Handle or support administrative tasks, including scheduling input, compliance documentation, performance tracking and reporting, and basic P&L awareness items.
Monitor and act on store metrics such as sales, inventory accuracy and turn, customer satisfaction, cleanliness and organization, labor efficiency, and loss prevention; identify trends and solve problems.
Provide leadership oversight, training, and performance management across store functions, including counter sales, order pulling, receiving, stocking, and delivery coordination; set expectations, coach team members, monitor outcomes, and assist as needed.
Support talent development through coaching and mentoring successors for advancement.
Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives.
Support store performance measured by customer satisfaction and issue resolution, sales and operations, product knowledge and technical advisory capability, people metrics, and store metrics including sales, P&L, and OPEX.